Caroline P
Professional and personal staff. The service area and facilities very clean and comfortable. Nice selection of cold and hot beverages and snacks. Service explained and completed in a timely manner and as anticipated. I have been a client for close to 30 years and wouldn’t go anywhere else!
Tim Hassett
Great service experience with Jim and team at Volvo ROC City. The team quickly diagnosed the problem with our V-90 wagon, made a repair and sent us on our way.
Super work and a big thanks to Jim and the team behind the scenes!
Kristen Oxley
Jimmy and his team were great! Knowledgeable, kind, fair and very efficient! Really made the car buying process a joy! Highly recommend!
Shannon Weitzel
Five stars alm the way once we met John and Jimmy . A very pleasant experience. I would highly recommend Jimmy to my family and friends , he has an excellent demeanor, knows the business and product he is selling!
Thank you Jimmy and a shout out to Brandy his assistant.
Robert Zeman
Knowledgeable, friendly, personable staff and competent, thorough technicians engender assurance in the customer.
T Cannell
Bought Volvo V60 from Dennis Wiggins, superb buying experience. No pressure, test drive, no hassle in paperwork, totally opposite the popular opinion of dealers and car sales.
Maureen Sanderson
I now have my fourth Volvo from Volvo Cars Rochester with Jimmy Deguzman. Each time he has made the experience pleasant and for me, fun. He takes his time to make it very personable always asking about my family. I consider him a good friend. Volvo Cars Rochester also has a great service department. I can give good praise to this dealership in all areas of service.
Gary Miller
Great customer service. Flexible scheduling.
Timely processing of the service/repair. Thorough analysis and report on my Volvo XC90.
Ann Crerand
My experIence at Volvo Cars Rochester was wonderful thanks in large part to salesman Jimmy. I knew exactly what I wanted in a car and it was a pleasure working with him as he made it happen. He is knowledgeable about everything Volvo and I felt very comfortable working with him. I love my new Volvo XC 40.
Peter
The entire dealership, led by JimmyD did an wonderful job of helping me select the right car. And they went above and beyond to get everything perfect for the delivery. A true dealer of excellence!