Leo Pugachev
Bought a car from Garber Volvo through the overseas delivery program. It was a bit more complicated than a normal transaction but Jimmy did a good job of working with me in a timely manner. He's very personable and informative. Joe helped me secure an excellent deal on financing. Overall, great experience!
Chrysa Charno
I work in the medical field and customer service/patient care is an essential part of my business. Every aspect of my Volvo experience has been exceptional! I worked with jimmy to lease my first Volvo XC90 and have been very pleased. For weeks I searched everywhere for a vehicle to fit my older children in the 3rd row. Jimmy was extremely knowledgeable about the safety features of the car...and a few bells and whistles for this very busy mom! I highly recommend this group of fine individuals, not only do they care about their customers but the facilities are warm and inviting. Absolutely exceptional customer service in every way!
Richard Olson
Kept me up to date with everything that was going on. The issue got a little complicated, but Jim was able to explain it very well.
Wayne Wilcox
We have purchased two cars from this dealership. Both purchase processes and subsequent periodic servicings of the vehicles couldn't have gone more smoothly or been more professional. They know and treat us helpfully and respectfully as individuals rather than as just another "get-'em-in-get-'em-out" pair of customers, in stark contrast with our ongoing experience with another (non-Volvo) dealership in the Rochester area. A classy operation. Highly recommended.
GrandLlama
The Volvo staff was professional and pleasant , making me feel a valued buyer, unlike a few other car dealers along west Henrietta rd. Jimmy DeGuzman was especially friendly, low key, respectful, knowledgeable, and patient. The experience put me in a positive frame of mind. i truly enjoy driving my XC60.
Jadalyn Cox
Everyone there was very helpful and lead me in the right direction. Thank you again I love my volvo!!!
Raymond Glegg
Finally, a Service Department that acts the way they claim. I know little about cars and they patiently explained what they would, treated me with respect, and finished the work when they said they would. Great experience.
Kate L
The Service Department at Volvo Cars Rochester is top notch! Especially my Service Advisor, Dave Barbato. Dave goes above and beyond to make sure my service experience is a excellent. From arranging shuttle service to keeping me informed throughout. I am not in there often but every time I go in I am treated so nicely by everyone; as if I am part of the “Volvo Family”. Thank you all for all you do. I highly recommend Volvo Cars Rochester for all your service needs!!!
Albert Nocciolino
I just purchased a new car from Volvo Cars Rochester and had the best experience . I worked with Jimmy DeGuzman who was just fabulous . He was patient, knowledgeable and made my entire experience such a pleasure . If your are looking for a new car call Jimmy at Volvo Cars Rochester, he will take great care of you. Thank you Jimmy!!!!
Heather Chance
It was the easiest car buying experience we have ever had. Joe was really great to work with and we are so happy with the new car!