User profile - S T.
S T
I am a long time expert Volvo owner. I currently (literally) own four Volvos. I've written technical papers on user forums, etc. So I know Volvos really well. I am from Buffalo and needed service - the Buffalo dealer couldn't fit me in for three weeks (!). Best Volvo could fit me in the next day. I towed my car the distance, they fixed it immediately. The service Advisor/Manager Dave was fantastic. He and his technician got on the phone with me since this was a very expensive repair and we came up with ideas on how to affordably and reliably approach it. They got my car done in 36 hours and saved me over $1000 (really). I am so impressed its worth the little extra distance. I highly endorse and recommend Best Volvo's service department - I am super happy with them.
5 years ago
User profile - Gregory Hunt.
Gregory Hunt
From start to finish the process was effortless did everything via email and was taken care of like I have been a customer for years even though this is my first lease with Volvo. I love my s60 and and counting down the days to be able to do the Polestar Engineered upgrade at the dealer. Thank you Joel and Jimmy for exceeding my expectations! How Swede it is!
5 years ago
User profile - John Mayberry.
John Mayberry
Great experience at Volvo Cars Rochester with Jimmy DeGuzman. Jimmy was knowledgeable and informative during the decision process. He then searched high and low to find the exact model we wanted in stock elsewhere for transfer. Price was fair, signing process was a breeze with NO up-sell. LOVE our XC40 R-Design. Highly recommended you go buy one from Jimmy.
5 years ago
User profile - Bill Dausey.
Bill Dausey
Great staff, great service!
5 years ago
User profile - Benjamin Emmerich.
Benjamin Emmerich
Excellent service. Kind and caring staff.
5 years ago
User profile - Logan Spencer.
Logan Spencer
Great place--staff is friendly and professional.
5 years ago
User profile - josh zeitler.
josh zeitler
I had the best shopping experience I have ever had shopping for my Volvo. Jimmy was excellent and took the time to answer all of my questions and follow up. I would highly recommend Best Volvo and Jimmy to anyone looking for a new car. I can’t thank Jimmy enough for all of his assistance in helping me find the perfect car for me.
6 years ago
User profile - William Young.
William Young
Excellent. Great customer service
6 years ago
User profile - Leon Dixon.
Leon Dixon
Great very cooperative and nice thanks
6 years ago
User profile - Steven Sparer.
Steven Sparer
Great staff, excellent mechanics and brand new facility. Been a Volvo owner since 1988.
6 years ago
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