User profile - Julie Rivers.
Julie Rivers
Tom Horton was my Service Advisor and he was very helpful. I wound up getting a flat tire and wanted to have it repaired or replaced at Garber Randall. Also, my car was due for an oil change and tire rotation. I opted for the Road Hazard Tire and Wheel Protection package when I leased my car, and this was the first time I needed to file a claim. I made an appt for a Saturday as the dealership is about 40 mins away. Tom assured me if the tire couldn't be repaired, he would have a loaner for me. As it turned out, the location of the damage was not in a good spot for a repair, so Tom contacted Zurich and started a claim. Once he received approval from Zurich the tire would have to be ordered, so he sent me on my way. The work was completed Tuesday afternoon and I returned the loaner on Wednesday. Overall it was a very positive experience. Tom is a great asset to both the dealership and the service dept. I highly recommend doing business at Garber Randall Buick GMC.
a year ago
User profile - Teresa Riker.
Teresa Riker
Great service always takes care of me ,
a year ago
User profile - Ryan Drake.
Ryan Drake
No pushy sales tactics. Fair trade in offers. Friendly staff.
a year ago
User profile - Toby McLaughlin.
Toby McLaughlin
Always great service.
a year ago
User profile - Michael Gabrielli.
Michael Gabrielli
Sam is good to deal with.
a year ago
User profile - Janet Dennis.
Janet Dennis
Andre and Charlie worked very hard to get me the car I wanted. Sorry Andre I made you go back and forth so much but you got me the car. Thank you so very much.
a year ago
User profile - Sue North.
Sue North
Stephen was so helpful in explaining the Trax vehicle and helped to make all go smoothly with my purchase. It was so nice to walk out the same day with a new vehicle! Elizabeth was also great in explaining all the financing. Would highly recommend Garber Randall Chevrolet for the purchase of your next vehicle - great people and great company to do business with!
a year ago
User profile - Greg Ott.
Greg Ott
Dimitri was our salesperson at Garber Randall Cadillac and he was terrific. Dimitri was professional, knowledgeable, prompt and followed through on everything we discussed. He did everything that he said he would do and he made it EASY and trouble-free. Our customer experience was top-notch. We had to return to the dealership two weeks after we purchased the car for something that came up mechanically. Dimitri and Kirk (Service Writer) were terrific - they took care of everything- no questions asked. Again, I was very impressed with the outstanding customer experience…I will definitely be returning to have the car serviced there. I highly recommend this dealership based on these experiences.
a year ago
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