Tentworld Adelaide - Prospect
4.4 rating out of 466 reviews
declan ingram
Great customer service and friendly staff
Ali Shams
I just walked into the store with a broken part of my 10 p tent worrying about my weekend camping trip and they just fixed my issue in a very short time. Professional and very friendly staff! Thanks for your help.
evangel ba
Great place to buy your camping stuff with very nice staff who are always there if you have any concern, question or need any help.
Joey Winters
Great range of Yeti products
Donna Stapleton
I would like to thank tentworld for your excellent customer service. I had a damaged tent and with a few emails was able to get a brand new replacement sorted. Minimal fuss or effort on my behalf. Good old fashioned service that you don’t see anymore. I have been telling everyone I know and will definitely be making them my first point of call for any other camping needs I might have in the future. Well done team and merry Christmas
Chris Biggs
Great range well priced
Alex Donaldson
Good service and competitive pricing, much better than other larger camping shops.
Kerryl Gregory
Super service. Needed spare parts for a gazebo. Staff went out of their way to help me out. Can't thank them enough!
E Marsh
We really appreciate the service received at Tentworld! Adam literally dropped what he was doing to help us, answered our questions (his product knowledge was obvious) and ensured we got the best price. Much prefer their range to the 2 big retailers too - they stock what you really need.
J&B
Very pleased with the customer service, calling to double check our delivery address details before sending out, and the quick action on dispatching our order. Much appreciated! Would look forward to further purchases with Tentworld :).
Robyn White
The staff here are very friendly, helpful and knowledgeable! The variety of gear and food items is different to the usual stores and is good value.
The staff helped us with spare parts for our marquee which saved us from throwing out an important and expensive piece of camping gear. Highly recommend them!
Dennis Greig
The staff are really friendly and very helpful. They made sure what we chose was exactly what we wanted and was suitable for us. Would go back to purchase any camping product.
David Hill
Excellent customer service, Nat was knowledgeable and very helpful. Very good experience overall.
Jeff Seydler
Good service friendly staff
Christopher Donald
Good range prices had what I wanted
Andrew Schlein
my wife is scared when i go into a store like this, very easy to find the next must have gadgets for camping. the staff were very helpful and friendly, i'd be happy to go back here again and again
Clarrie Vivian
Well laid out store, welcoming staff, great range of products
patrice Le Guyader
Very good. The only ones on Adelaide with products for hammock camping, mattress, tarp, etc ...
The staff is very professionel and very friendly. Great place to go before camping.
Linda Bridge
So awesome, a whole lot cheaper than the big brand name camping stores and also so many choices. Our family will be back to buy just about everything and we are sending our friends and family too
Wooseok Cho
Various items and good customer service
Rodger van den Berg
Very helpful. Always great customer service. For me it is a little further than other similar shops but I find the extra distance worthwhile for the help and friendly service.
Janette Martino
Customer Service fantastic. Good quality products
Wayne Luke
Exceptional customer service, both on the phone and in the shop.
Trevor Watts
Went in expecting nothing.
Came out feeling very happy.
Great range of products.
The service was excellent.
Going back tomorrow for more products
David Holland
Great range of product, personal service
ado009
Huge range of products and very competitive prices. Helpful staff and great service. Definitely recommended.
Luisa Cash
Very helpful, knowledgeable and cheerful staff. We had the pleasure of dealing with Ross to purchase a tent and mattress and we dealt with Trevor for the transaction. We felt they both were fantastic to deal with and after this service we will definitely return.
L&J
Shelly Belmont
Fantastic gear, great service!!
Marc Reissenweber
Really good for camping and 4x4 equipment. Quite a large range of equipment and the staff are very helpful.
Jimmy 'Slippery' McGill
Went to their website a couple of days ago looking for an Oztraill fiesta deluxe 2.4 m gazebo as my brothers-in-law had brought one to Henley Beach for our Xmas day lunch and it was an easy set up unlike our outdated but much loved and used, Coolaroo.
Tentworlds website is a bit confusing as I'd found the gazebo that I wanted but they only had it in pale yellow. Not my first choice but for $99 on special, I was more than happy to snap it up.
Sent an email, as they were closed, asking for them to set aside the gazebo for me and got a reply saying they don't do this and was referred to a number to call that appeared to be a Qld one or to contact my local store, Nailsworth, S.A. to reserve the gazebo.
Anyway, called the Nailsworth store on 28/12/20 and spoke with Daniel who was very helpful and he explained that I had accessed the national warehouse site and why they can't reserve items.
He set aside a gazebo for me to collect as there were only two left. Bonus was it was red, not pale yellow. I later went and got it and Daniel's customer service was as it was on the phone, A1. He's a credit to your business.
Amanda Werner
Trevor, you legend. You went out of your way to find us the roof top we needed. Absolutely fabulous customer service. Thank You!
jim trask
Great service and excellent customer service and great range of product
Damian Glancy
Good prices and good service
Michael
Great range of products, great friendly service,
Jack Smale
This place is amazing. Really helpful and knowledgeable staff. Good quality and range of products that are very affordable. I highly recommend this place.
Laura Dreyer
Great range, and very friendly and helpful staff. They are largely knowledgeable on products and if they are unsure they will grab another staff member who is! They were very helpful and understanding regarding a purchase of a few items, and the return of one. Thanks for a lovely shopping experience guys! Namely to Trevor for being wonderfully helpful!
Ann
Excellent service and knowledge
Tanya Frazer
Brilliant customer service from Brendan and Natalie at the TENTWORLD Prospect store. Had a damaged Fast Frame - corner pole button on our Oztrail Tourer 420 and it was no trouble for them to assist over the phone initially and then face to face in store over the weekend. Thank you for getting us back up and camping. TENTWORLD is our Number 1 family camping supply store...!
Hayden Norup
Absolutely awesome service from these guys. Our stove broke and old mate in the store rang up the manufacturer straight away and we had our stove replaced the same day. Love their work
Lynn Wadey
We visited twice, the first time spent with Skye, the 2nd with Daniel. Neither could have been nicer, more polite or helpful. We had many questions and both were willing to go through things with us and explain things - we will return to the store for any future camping needs not in any small part because of Skye and Daniel.
JazzA Nham
Great service with happy and helpful staff. Asked lots of questions and helped find the right items at an affordable price
Mark van Hees
Bought a Blackwolf Turbo 300 Plus. I’ve used it 7 or 8 times over the last 2 years and it’s been amazing. Lots of room and super easy to set up. Can be setup on your own... but much easier and quicker with 2 people. I recommend buying some extra guy ropes for the front and spring loading them. Deals with strong winds really really well.
Service was excellent and they have everything else you will need. I did a fair bit of research at the time and there prices were extremely competitive if not the cheapest.
Jody Farnden
Excellent service - staff were very friendly and quite knowledgeable about the wide range of products. They were able to help me find exactly what I was looking for and recommend which accessories would work best for my requirements.
Roley Stuart
Good service, good support!
Toby Bowden
Service is outstanding. By far one of the best camping shops in adelaide I've been to for a while. Great products with good pricing and huge range. Plenty of options and ideas. Staff know their product and are happy to help.
Love this shop
Jack Lange
This place is great. Doesn't look like. A huge store until you go in. I got my sleeping bag and table at a great price. Staff were awesome
Buslife South Australia
Great service and love my Joolca hot water system
Ash Blesing
Purchased a fair few things at the Nailsworth store and have had great service and product back up. Purchased a Oz Trail Ezy erect single ensuite about 6months ago. On the 2nd use we encountered some very severe wind which broke 2 legs while trying to pull it down. Tentworld tried to get replacement legs but wasn't able to get any from Oz trail so instead of leaving me with a problem they went above and beyond and replaced the whole thing even though the damage isn't covered under warranty. Very happy with the outcome, definitely a return customer here.
Teena
Staff were helpful, informative and knowledgeable about their product range. The store is well laid out with many tents, mats etc on display.
Ethan Brice
Staff here are very helpful plus i’ve found tentworld generally will have the cheapest prices for all camping gear, also have ordered stuff online and it’s been a breeze aswell.