Greetings! I had the pleasure of working with Raimy Caamano regarding my situation with American Express. I am a retired senior citizen with a limited and unpredictable gross income. Raimy was patient and thorough while walking me through the benefits of a new approach to my credit card debt, which I appreciated. I started our conversation simply looking for a loan, but realized that a more sensible approach was to reduce what I actually owed AND resist the utilization of high-interest credit cards, in general. By providing a reasonable option for reducing my debt, Raimy provided me with some hope that I could achieve a better outcome with my financial challenge. I appreciate this opportunity.