Cynthia Kuo She is absolutely amazing. She answered all my questions. She talked to me like she has known me for years, which made it very comfortable and easy to negotiate and talk about all of my debt I had to cancel a callback from her because my kids were sick. She even emailed me while they were sick to make sure that they were doing better. She got me all signed up answered every question. Help me understand every question. Did a follow up call and let her know that I was sick, I literally felt like I was speaking to a long time best friend. She is amazing at her job and she is a wonderful person. AMAZING BEAUTIFUL PERSON INSIDE AND OUT