I ordered & chose a ring that, upon receiving, wasn’t what I expected (MY bad choice, not the company’s fault) I returned the ring & had a slight hiccup with the refund. When I reached out to try to fix it, one of the owners called me personally, within a half hour! He not only took care of my issue, but we had an AMAZING conversation about my experience. He took the time to REALLY listen to me & even asked what I, as a consumer, would like to see on their website in the future! I’m excited to watch this company grow and I’m telling you, TOP NOTCH customer service here! Absolutely unparalleled! You will not go wrong with this company!