Edison, NJ (Menlo Park Mall)
Alyssa Ramroop
the breakfast tacos & the smashed avocado. came here for Mother’s Day. not a good place to go if you’re a party bigger than 6. service was mid.
angelena ramroop
The service was inadequate, they kept bringing us the wrong food and charged us for it. Was incapable of taking off wrong orders from the bill. We were never met with a manager once. Horrible communication and not suitable for larger parties. Ruined my mother’s day.The food was below par and unfulfilling. My sister and cousin ordered the avocado toast and there was barely any avocado. It looked more like an egg sandwich than avocado toast. Also my brother ordered breakfast tacos with additional meat and there was only three tiny pieces of meat. They put all the mimosas at the kids table. I could go on and on. Overall I would NOT recommend for parties over 6 guests. The pizza was buss. 10/10 for that.
Jonathan Wortman
Food was so bland and overpriced. We waited 20 minutes for our drinks, and we ordered 2 beers. Literally just had to unscrew a bottle... Will not be returning. Don't waste your money here .
Bronwyn Kelly
Horrible experience. I have gotten take out twice before with not much of an issue. However my recent experience deterred me completely. My online confirmation order said food would be ready at 7:10. I didn’t receive my food until 7:50. A 40 min wait is completely unacceptable, especially when I given a 7:10 pick up time! Front desk said they were swamped but when I was inside half the restaurant was empty. Horrible management. My order was also wrong. I asked for dressing on the side. Which was on my online receipt. Some sneaky worker changed that on the printed receipt so the receipt I was given on the bag did not indicate my correct order. I will never be coming back here.
Gaurav Dharewal
I love this restaurant Brand because I had a great experience with them in Vegas. They had healthy vegan options. Here, first of all the options were really limited for Vegans. Also, the management is not proactive. We finished food and yet no one came for water.
Chris Garnett
My wife and I were excited for a special evening at True Food Kitchen. We were sat and then completely ignored for 20 minutes. I tried making eye contact with every server in the room and clearly was looking around.
I was able to ask the person who sat us if we were forgotten. She went and talked to the woman we had already suspected was our server. That woman talked to another server and pointed at us angrily then approached us a few minutes later to tell us she'd be over soon. We got up and left. It's one thing to be busy but after you've been caught out neglecting a customer you still told them to wait more?
Service NJ
Just had a little girl tell me that the wait time after ordering would be 35 min.
Sahil Sethi
No one pick up the phone
Very bad customer service
John King
Well True Food Kitchen is a true disappointment!! If your Vegan or WPB good luck! They didn't even have a Vegan burger! So if you want a choice of 3 Bowls or a salad have at it. The one thing we went there for was a Vegan personal pizza and they were unable to make it. They were out of ricotta. They said in about 2hrs they would have it made so we came back and guess what, still not available. So in short if your Vegan go to Veganized, Thai Basil, or cultivate. You'll have no problem finding something on their menu that you'll love!
Vera
Just burned 2,000 calories drinking a whole gallon of water and running to the bathroom after eating the grass-fed burger that was "TRUE SALT." Only-Guacamole, fries, and ketchup!!!! That was the saltiest burger I have ever ever ever ate! I made sure to logged the gallon of water into my fitness app because I have never drank it before bedtime! The cook must have used Himalayan salt or something saltier.
The butternut squash soup was very watery, no taste, and a weird color. I believe this is the only soup on your menu. So please make an effort to improve it and make it the best soup around! Butternut Squash soup is supposed to be super creamy and full of cozy fall flavors, also instead of sage leaves, rosemary is a better option.
If you are charging customers 30 dollars for a meal, at least make it a memorable experience so you have customers coming back. Your servers are good, drinks are ok, the portions and taste needs to improve.
Chaz M
BEWARE
I have no stars for this establishment. Please be careful because they are not available on EZ Cater.
They show up on there and Doordash receives your order too, but neither party is at fault.
The restaurant needs to better manage their digital footprint and not the railroad catering needs of their potential customers
dana c
Had a horrible experience here. Restaurant was mostly empty, lots of servers standing around talking and no one came to take our order for 20 minutes. I had to ask a random server standing around if she know who our server was. When a server did come, he took our order but then disappeared. He didn’t seem familiar with the menu either. Never brought the water we asked for. We waited 40 minutes after ordering and still nothing; other people sat down recently and started getting their food but we still didn’t get water or our food. It was very frustrating. I had to get up and ask a random server again because I couldn’t find the male server that took our order. I know the place is new and all, but this restaurant chain isn’t new. I’ve been to another location and service was great. Here in Edison, clearly there is no training of any kind. No one taking our order, no one bringing our food, no one checking in on us. When the food came, it was also very bland and disappointing. Probably no training for the chefs either. The whole experience was absolutely horrible. I will never come back here. Absolutely would NOT recommend for anyone looking for a good experience.
Aiden M
Everything about this place is terrible. The food has no taste. They don’t have certain drinks that you want like Jameson. Do not recommend coming here. Don’t waste your time.
Ellena Heller
Antonio Arias
Ela
Jassy Jazzz
Alan Budhu
Raj Manocha
Lilibeth Bagara