Everyone I spoke with, from my initial research call to the actual Dumpster pick up, was extremely pleasant. I was impressed by being Informed of possible issues concerning the drop off, after they viewed via web cam, the area behind my home that is owned by CTA. We had absolutely no issues and the process was simply dialing their number. I was charged exactly what they quoted. I would gladly recommend TRASH DADDY to anyone in need of Dumpster service.