Annie Mackinnon
I absolutely have to take the time to leave a review about our experience today.
From the moment I walked through the doors of Field of Dreams I was impressed with both the care and quality of service my husband and I received. We are new to the camping world and have visited a number of different RV stores in the hope of being reassured we would be making a sound investment but none have left us with enough confidence to do so.
On arrival, we were met with such a kind and friendly receptionist, she immediately got us a coffee and popcorn to snack on whilst we were allowed the space to look around (I appreciate not being pushed into a sale). She also helped advise me why there was so many pieces of interesting sports and children’s character memorabilia around the store (the owner has a personal interest in these things). It certainly made for a great outing and given her account of how lovely a person the owner is, I find myself wanting to support such a business where staff can speak so well of their management.
We then dealt with Ahmed. What a fantastic experience that was. He is incredibly knowledgeable and genuine. He helped us understand all aspects of owning a trailer, many of which we simply had no knowledge of or considered.
We are now in the process of getting a hitch fitted to our midrange SUV in order to buy our first trailer and without a shadow of a doubt, we will not be going anywhere else other than to Ahmed to get it.
Interestingly, we had set out to view the light NuCamp range of trailers next door but got the address wrong! I was so impressed with the products on offer at Field of Dreams and their service, we feel fully satisfied and have no interest in visiting the neighbouring RV store.
Thank you for such a good visit and I’m already looking forward to posting our first purchase review!!