Sarah Winter Robinson
Mike helped me navigate long term care options for my mom and thanks to his involvement I am confident that we found the right place for her. More than simply knowledgeable about facilities in the area — which honestly could be enough on its own — Mike actively manages the elements of complex decision-making. He’s guiding the process by holding the priorities in balance and not letting steps jump out of order. As a solo caregiver, I found it beneficial to have a sturdy, unbiased guide at my side. He helped me prioritize what is important for my mom’s care, found facilities that matched those needs, arranged tours, and patiently endured my emotionally-charged deliberation. We were making decisions while COVID was still a considerable factor and he offered perspective that helped me weigh that among everything else. He also gave terrific referrals for the “other” stuff of planning a move: legal, financial, logistical, etc. I was pregnant and then caring for a brand new infant while working with Mike. He alleviated stress, kept things moving along, and even made accommodations so that touring facilities with a 3-week old was feasible. I can’t say enough good things about my experience and am forever grateful for the professionalism and empathetic support at such a vulnerable time.