Barlow Pump Reviews
4.7 rating out of 102 reviews
Barbara Hunter
Pat, Joe and Norm came out to fix the leak in my water line that runs from the well to the house. Within minutes they told me about how much it would cost and Norm and his digging machine arrived ready to get to work. We asked if they could replace our pressure tank while they we here and they had everything they needed on the truck! No need to order and wait for them to return. Within two hours my water line was fixed and we had a new pressure tank. They were professional, prepared and efficient as well as really nice guys that explained everything. What an amazing crew for a great company. Thank you all so much!
Brian Sturdevant
After 20 years of good well service our pump died late last night. Barlow was my first call at 7:30 this morning. By 8:10 Travis and Joe showed up, and quickly evaluated our system. By 10:30 they were done and the price was as quoted. Communication and workmanship was great! Thank you for the great job! We will be sure to call back for our next water service.
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David DeCroce
Woke up today to no waterCalled & they were here today & replaced my burnt out well pumpVery professional & very niceExplained everything all along the wayGreat fair price for a weekend callWould & will recommend them to all
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Dolores Britto
I am so pleased with the fast service. Travis and Kyle showed up around 8 AM and determined what the problem was. Too much water was used for gardening oops! These service men were very efficient and answered all my questions. They are very courteous and represent Barlow well.
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Duane Stonier
Best company I've ever dealt with. They use all high quality materials and prices are very affordable in comparison to many of their competitors. Staff are very friendly and knowledgeable. I STRONGLY recommend using this company!
Eric Fredricksen
If you have a well and/or any sort of radon mitigation system, you are also aware of how difficult it can be to find a reputable business to take care of your service. I've been price gouged, aggressively upsold, and had businesses outright not honor their own warranties. I gave Barlow Water Systems a shot, and I am SO INCREDIBLY GLAD that I did!!!
Not only did they take the time to explain what needs to be done, they gave me a straight-forward and reasonable price (no haggling or shenanigans), AND provided a written warranty for parts & labor.
If you are going to trust your home to someone, I would absolutely recommend Barlow.
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Joe Lugo
I contacted Barlow this morning at 8am because my well pump wasn’t working. They had a crew at my home by 9am. I was shocked on how fast they arrived. The service call fee was extremely reasonable. They fixed the problem in less time than what would have been an extra charge. The technicians were very professional and experienced and approachable. They explained what caused my well to stop pumping, which was a toilet that was broken and running water all night which tripped off my pump. It pays to call a professional. And this company is professional excellence! It’s hard to imagine a home without running water. My family appreciates your phenomenal over the top service.
Daniel Gesner
Came out for annual service, went the extra mile to get our water looking much clearer with how much iron we have. Was super patient and informative on how to use the softener and conditioner effectively. Awesome local business!
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CHRISTOPHER D BRUNNER
I have had the pleasure of having Barlow Pump service my water system several times over the past 3 years since purchasing our home. The team at Barlow are second to none! I woke up at 4am on Thursday of last week to no water at all. I called the call center and left a message at 4:10 am....Much to my surprise , my phone rang about 5 minutes later...the gentleman from Barlow diagnosed my issue over the phone. By 8:30am the same day, Two guys were at my front door...they immediately got to work...they were polite and efficient. By the early afternoon, they were done and I had water! The team at Barlow are amazing. They are my water company for life...Thank you Barlow team.
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Ryan Pawlak
My well had an issue and we had a party planned within 24 hours. I called Barlow Pump and they were there right away they took care of everything. Mike and Pat went above and beyond to help me out. I couldn’t have asked for a better solution to my emergency.
Konstantine Stratidis
Rich Torres and his Team serviced my water softener, radon bubbler, and sum pump system and his professionalism is unparalleled! He demonstrated full technical acumen of all the equipment I had as well as ran details on their general life span. I would highly recommend Barlow Water Systems!!
Nancy Critelli
We called on a Sunday morning due to a problem with no water. They had a lot of similar calls ahead of us and said they'd try their best to come that same day. They called around 11:30am to say they were on their way! The two guys that came were courteous, and quick to fix the problem!! We could not have been happier!!
Stephen Nackowski
I called Barlow today because I had no water they sent someone out right away. I was impressed with how quick they got to my house considering they are in Naugatuck and I'm all the way in Middletown. Not to mention i was not a previous customer. They diagnosed the problem quick and got to work fixing it. They were able to give me an estimate right on site. Thank you guys very happy .
Bianca Rosado
I have been using Barlow Pump for 3 years every since I moved into my home and had anything but a great experience. They have provided all the answers to my questions and timely service.
Cannot recommend Barlow pump enough.
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Rob
Had an eroded electric wires inside the well shaft. Excellent service from the start - from the call in desk all the way through to the resolution of the problem. Friendly and efficient team who knew their work. Thank you.
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Bill Bunting
Great Company, Great Service , From initial phone contact with office to initial estimate and installation with Pat & Joe . Professionals who know what they are doing and explain everything and answer all questions . One of the best companies I have ever dealt with in any field . Will highly recommend them !
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Jonathan Gagnon
Awesome people!!! Very fair price. Super courteous and helpful! Highly reccomend them if you need help!!!
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Dana Baldwin
Hello,I’d like to leave an outstanding review for Mike Salvatore. During our service visit today, he took the time to explain how to remedy our concerns in a very clear, detailed, and helpful way. I didn’t feel rushed and was comfortable asking questions. He has a very friendly disposition and is extremely professional. I will request him to service our system for the future. 5 stars!!
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Graham Waldron
Service techs Justin and Joe just left our house after replacing our water pump and electrical cables. The office called to let me know they were on the way, and they arrived right on schedule. The job was done quickly, and both of them were personable, knowledgeable, and helpful. Great job guys. Many thanks to you and the Barlow office people, all of whom got us back up and running in short order.