Barlow Pump Reviews
4.7 rating out of 98 reviews
Craig Parker
Called them on a Friday night after 8 pm and had no well water. They called me back right away with a couple things to try and fix on my own as they had pictures of my water system and could direct me where to look. None worked and they were here at 9 am the next morning as promised. Rich and Dennis were very nice and walked me through the troubleshoot process. Ended up replacing well pump as it was clogged with 35 years of crud. They had everything with them which was very nice. Very happy customer and would recommend them to anyone.
Mary Hupper
Excellent!!!! Service was great and employees pleasant and very helpful! Will keep their number in my phone book.
Karla Jones
I cannot say enough about these guys, they were the best! Came out on July 4th and replaced my water pump like the pros they are. It was so hot but they got it done quickly and answered all my questions. Mike and Pat, Thank you for all you did for us that day!! You're the best! Now, onward with laundry, dishes and showers lol!!! Thanks again!
eric lynch
The guys came out on a Sunday morning and I thought my pump went. With in 3 minutes they realized it just lost prime and primed it for me. It cost 1/10 of what the pump and foot valve would have been. Great honest hard working gentleman! Couldn't be happier!
Rob Fritz
Trustworthy company, with very good customer service. Also, not as expensive as other companies.
Lisa Kavouras
Customer service AAA
Nathan
Mostly good experience with J. H. Barlow. We bought a home in 2021 that already had their water softener system installed. Unfortunately, they had made the water softener discharge into the septic, which the inspector said could damage the septic. J. H. Barlow had it in their records something different, but when they came to our house saw that their records were incorrect.
The first winter, the discharge line froze - specifically, the part J. H. Barlow installed. Instead of fixing it, they used a torch to unfreeze it and put an insulation sleeve around the pipe. It kept freezing and still does.
So, mostly, they do good work. This one issue has been a real pain, because when the pipe freezes the discharge comes back and nasty water fills up our brine tank. They clearly installed something incorrectly with the discharge, but either haven't wanted to really fix it or don't know how.
We still use them for other services. As I said, they generally do good work.
A Davis
Stephen Bianchi