Jade Yeates
I recently had the pleasure of visiting Rocks Jewellers to purchase my engagement ring with my partner. I can not praise the experience enough, especially due to the exceptional service provided by Jean. From the moment I walked in, Jean made me feel completely at ease. Shopping for engagement rings can be an overwhelming experience, but she makes it an exciting and memorable one. What really stood out to me was that Jean took the time to patiently guide me through the various options, styles, and cuts without any pressure. I found my dream ring with her help. At no point in the process did I feel like it was a sale to her. She was focused on educating me about the rings and making the entire process feel really personal.
Jean was incredibly patient, allowing me to take my time to make a decision I felt truly comfortable with. I went into the shop to view the ring 3 times before walking out with it on my hand, and every time I did, I was met with the same amazing treatment. Jean took the time to go through all the after care and answer all my questions. The after care services provided by the store were the cherry on top, knowing that after the purchase they are still there to support you in keeping it looking its best. By the time I left the store, I felt confident and delighted with my choice, all thanks to the exceptional service I received.
I would highly recommend visiting Rocks Jewellers. The experience was nothing short of outstanding, and I look forward to returning in the future!