I had used a popular nation wide company for mice issue for a year, that then turned into a rat problem. I then called Pest Assasins for service. Jay was extremely knowledgeable, candid and responsive. The services and recommendations put into place solved our rodent problem within a month! I have continued service for precautionary measures as it was a horrible experience having rodents in home. Jay was always very responsive and flexible with scheduling. Their professionalism and customer service in this industry went beyond my expectations. I have a true sense of partnership when dealing with Jay. The knowledge he has for his profession is truly admirable!