What our customers say about their loan experience
Simon Martin
I must admit I was more than a bit sceptical using a non-traditional lender (non-bank), but my current situation required that to be the case. From the start to the end Luke (main contact) & Vanessa (Settlements & Docs) were amazing, they called when I had questions, helped me through what I needed when confused and even better than that, they both knew where the other one was at. Clearly they were communicating with each other and updating the other if one of them had a conversation with me. This has been one of the best customer service experiences I’ve had in 10 years. People make companies and they are a testament to yours. Simon M - 23rd March 2022
Santosh Raj
ZAC was really helpful
Leanne Thompson
Very happy with the service Billy went above and beyond to help me with my loan
Lila W (LilaW)
Has been a pleasant experience. Luke was amazing throughout it all and has been amazing support! The settlement team have had issues (spelt my middle name wrong and then advised they processed settlement and payment but didnt until it was followed up so that was annoying). Overall I would use them again.
Jody Henson
Sensational service, Chris was great to deal with, I would certainly recommend Ausloans to anyone.
Emma Pinder
Realistic approval process, clear communication and information.
Sean Gower
Great from start to finish, was helped every step of the way, the consultant that helped me with my enquirer was absolutely thorough and got me the best deal possible… she worked her butt off…. I’m so happy with the service I received and I found my new special car with her help, big tick to my consultant Kim Sudmalis for her awesome help, made everything easy from day one. Great asset to your company.
One very happy customer indeed
Tiana Bell
They were so Amazing
Freedom Storm Healey
My lovely broker was very helpful he helped me get my very first car thanks again david
Jyhan Dib
Thank you to Ramir for such great help in helping my husband purchase his new ride.
Ange Ciavarella
STILL IN SHOCK !!!! Can no THANK Adrian enough for EVERYTHING he has done for me and my family. Dealing with Adrian was by far one of the best experiences , he was prompt, he listened, he is a fantastic communicator and most of all he DELIVERED exactly what we needed in record time absolutely hassle free for us which was great
We HIGHLY RECOMMEND dealing with Adrian and will NEVER shop else where again.
Thank you again Adrian you are a living Angel
Ange & Brad
michelle maulguet
Couldn’t be happier with the service I received from Shaun Farley. He was extremely professional from start to finish and was so responsive to my questions. The whole process was very easy from start to finish and the communication was excellent. Thank you Shaun I’ll definitely be back for my next car!
Meigen
So grateful to Summa! She was super communicative and kept me up to date with every little step of the way! I will certainly be going back to her for my next finance venture! Highly recommend Ausloans.
Mr K
We have been looking for a loan for a car for some time now. We spoke to brokers and banks but nobody could offer us anything despite our good credit record. We spoke to Ausloans last week about the need of a second car for our family. The same day, broker confirmed the finance, more than what we asked for. Two days later, we selected our car. Finance settlement was completed within 48 hours. Thank you Ausloans!
Wayne Martyn
Very fast competitive with rates and above all helpful they can’t do enough to help my full compliments to Shaun and zack they were superb
Sharon Sharp
Such a quick and easy process from start to finish. Ash was amazing and talked me through every step. Felt so secure in taking out a loan with them and everything was explained in such easy terms. Ash made my dreams com true of owning my first brand new car!
Dan Adam
Awsome Service 10/10 would use again!
Alexandra Wolfson
I highly recommend Ausloans, they are highly professional and really go out of their way to get the best loan for you. The whole process was seemless from start to finsh, thank you !
shammy2 merza
I just want to say a massive thank you for Ash for all the help I was given. Made my life so easy and helped me find what I was looking for so quick. Cant wait to do more work in the future
Benjamin Lenart
Great experience, everything was super easy :)