More than 3,000 miles away I was a little reluctant to make such a large purchase, but I did my research and decided to trust Yadav Diamonds & Jewelry with one of the most precious moments in my life. Let's just say I'm glad I did, they delivered BIG TIME, every step of the way. I got the VIP treatment from both Maytal and Sheila. They are very knowledgeable and took care of me from beginning to end. They worked with me to customize the ring to flawless specification. The ring turned out absolutely stunning. My fiance'e loves it and constantly gets compliments. And the best part to me.... Along the way, something didn't quite go to plan that could have ruined our whole experience. At first I was definitely on edge especially being so far away, but let me just say that the entire team at Yadav made me feel comfortable, assured me that everything was going to be alright, they totally owned the mistake which is rare in business today. Mr. Yadav, called me to extend his apologies, took full responsibility for the mistake and went above and beyond to make it right. The ring is absolutely stunning, and I got it at a tremendous value compared to local jewelers. That being said, the reason I'll be customer for life is because I found someone I can trust who truly values their customers. Not often today do you get the total package, Yadav Diamonds & Jewelry is the Total Package. Service/Value/Integrity/Quality