My wife and I had met with Robert our sales rep after getting several other quotes Robert did a very thorough job 0f explaining every detail of the process of finishing our basement floor.He had even pointed out some cracks that he said they could zipper them closed where nobody else had even mentioned that to us After agreeing on a price less than their competitors we signed the contract The crew of Manny Luis Bryan and Dwight did a fantastic job of making our basement look like a million bucks All of them were very professional and cleaned up after themselves We will recommend Encore to anyone interested in getting garage basement sidewalks whatever done by this company