Encore served me well. I am a very selective person and I like things done right. I did not want to speak to a sales rep who was going to try and sell me something I didn’t know about or want. I went straight to the owner bc of my trust issues with incompetent companies and I was served very well. Every single thing was explained to me with no hidden agendas. I needed to make sure they were going to do the job the way I had in my mind and that they were going to use the materials they advertised. Well let me tell you, from the phone call to the crew they sent out, to the customer service throughout, I was extremely happy and very grateful that I found a company that was not only honest and timely but they were clean clean clean. I overlooked the job as much as I could but honestly looking back these guys are trained and they know exactly what they are doing. I give this company a 10 star if I could and I have already referred them to my neighbors!