The crew showed up on time and promptly started to work. They explained what they were going to be doing, how long it would take and any actions needed to be taken on our part. The prep work, including repairing broken and cracked concrete was very comprehensive and well done. When the work was completed we had a final inspection and answers to any of our questions. The surrounding area was cleaned with no debris left laying about. The crew was polite, well mannered and very professional. We would not hesitate to recommend Encore Concrete Coatings to anyone considering having this work done.