Our happy clients!

A
Arushi Terway
Zhanna and Jason have been amazing at handling my case. They have given me very sound advice based on the current immigration rules and have been very flexible in trying to look through different options. They have both been extremely professional and have walked me through every step of the process. Zhanna is very prompt in responding to my queries and concerns and always gives me the complete analysis of the situation. I highly recommend Heenan and Browne to everyone.
6 years ago
E
Erika Janelle-Rostek
Jason has done an excellent job in the last two months assisting me in applying for a visa. Heenan & Browne are professional and thorough. Highly recommended!
6 years ago
A
Anna Nickels
Highly recommend Heenan & Browne Visa and Migration Services. We found them to be proactive, thorough, responsive and knowledgeable throughout the whole process. We will definitely use their services again in the future.
6 years ago
L
Lena Desyatnykova
I enjoyed the time spent with my family, who visited me from Ukraine during the Christmas period, very much! As well as them. And a huge thanks to Zanna and her team for making that happened! Professional and knowledgeable, experienced and supportive, understanding and caring. And the list can go on. Many thanks one more time!
6 years ago
B
Ben Lo
Big thanks to Zhanna and the team for helping us secure our provisional & permanent partner visa (on the same day) to bring our family together in Australia. The dedication to their clients is amazing through the whole visa process from start to finish and afterwards. Zhanna and the team were very responsive to our queries at anytime during the day, even after midnight at times.
6 years ago
Q
Quan Nghiem
I had an excellent experience with Jason and his team. Very professional, informative and supportive. They followed and handled my case very closely and carefully since the first day. I received every update as soon as it's available, and they really did their best to help me meet all the deadlines and requirements for my visa application. Thank you very much for all the help. Highly recommended.
6 years ago
A
Alona Mozghova
I am so satisfied with work of this agency! Z hanna very carefully approaches each situation. When I needed a permission to visit y parents in Ukraine (my dad was very ill) Z hanna prepared documents for visa for one night and I got the visa in two days. Thanks Z hanna that you gave chance to see my dad before. ...She prepared three visas for me and in each case the migration department didn't ask any updates or more documents because we had all documents. I will prepare next visa 801 with Z hanna too. Thanks for your work and attention Zhanna! Alona Mozghova
6 years ago
A
Ashish Jagadeesh
Zhanna and the team are the best there is, I consulted with Zhanna a couple of months before I was about to graduate and from that moment on till the day I obtained my Permanent Residency, Zhanna has always gone out of her way to help me, guide me, advise me and ensure I obtain my permanent residency. Personally what I think sets them apart is the fact that they were once in our shoes and know exactly what we are going through. Zhanna has answered my emails and messages even at 1 am in the morning many a times, the level of perfection and dedication is truly amazing. Honestly, I cannot thank Zhanna and her team enough, they have helped me make my future and dreams come true. I cannot thank you guys enough, but honestly you all have gone out of your way to ensure I achieved what we had set out to achieve. Thank you Zhanna and team :)
6 years ago
M
Marijan Zadro
It's hard to describe how grateful we are of Zhanna and the H&B team. My partner and I weren't sure about getting an immigration agent to assist with our visa application, however, after the first consultation with Zhanna we were confident in getting their help. We were on a very tight 5 day schedule to compile and submit our application which couldn't have been done without H&B. They had great attention to detail, kept us up to date throughout our waiting period and were always more than happy to answer any of our questions or concerns. They went above and beyond to help us - some nights receiving emails well after midnight. We referred another couple and will continue to recommend H&B for their tireless efforts in making our visa application as easy as it was. Once again to Zhanna and the team thank you for everything you've done for us!
6 years ago
G
Gia Cheng
Zhanna and Clint are helpful and supportive with my work assessment. Really appreciate for their professional service!
6 years ago
Z
Z H
These guys are amazing who deserve to be recognized for their excellent work. H&B have set up our new life and will be remembered for the rest of our lives. My wife and I cannot thank you enough and really appreciate your professional service. We decided to go straight for these guys because we had contacted a few migration agents, only H&B returned our call after a few short minutes and straight away, we knew that this was the one. Some other places we called still to this day have not returned our call! And here we are with a GRANTED PARTNER VISA! :) Having this team guide us every step of the way was a blessing, we literally asked hundreds of questions along the way and they knew all the answers, they are truly impressive and made us feel comfortable, they know the culture, religion, values, and traditions! They understand people’s circumstances and know how stressful this process can be, and they took away all those stresses and guided us through the dark tunnel into a shining light! My wife and I found the beginning was a nightmare trying to get started; we were lost and confused like most people as seen from online forums/blogs. Even though I am halfway through my law degree, I still had no clue which approach was suitable for us! Especially with the ongoing new changes, the name alone; with the Department of Immigration and Border Control or Force or Protection, oh wait, and now its Department of Home Affairs. Like seriously! Thank God we did not need to worry about those things because we were in good hands. They took care of those things that could have driven us crazy, Please use these guys if you are: Stressful and have a busy schedule 'Picky' about choosing the right migration agents(You will not be disappointed) Lost and do not know where to start Have many unanswered questions Want to submit an application and start a life whether it is with a spouse, or any other Visa lodgement Because these guys are skilled professionals who can truly help you achieve your desires and provide assistance in everything you need. My wife and I needed a break, and we were so very lucky to find Heenan and Browne. I really hope you continue to help people, as you have truly changed our lives. Our families are in shock because of how quickly we got the Visa! We first spoke with Zhanna and had our consultation to which a series of questions were asked, it was very comfortable and she disclosed that she was a registered migration agent, and she came across as a very hard working person and very passionate about her career, she honestly did a fantastic job. She was committed to doing her absolute best for us. The results speak for itself. We lodged our Partner Visa on the 20th December 2017 just before the holiday season and my wife was granted a Visa on 27th March 2018. In total it took 3 months and 1 week, we were shocked! We did not even need to have interviews because our case officer had everything they needed. We hope that people who are reading this consider my recommendation, I highly recommend them 100% We really enjoyed your services and will be using you guys in helping us with the Citizenship process for my wife in the near future. It feels great knowing that we have a highly skilled team of professionals with a range of services available for guidance and who are always there for us. We are so happy and thankful, and my wife is over the moon! We would like to say a special Thank you to the administration, also to Clinton Heenan, absolutely great work. Thank you to Jason Browne cannot wait to use your services again. And finally to Zhanna Stolyarchuk, as soon as our visa was granted, we heard from her minutes later, it did not matter what time of the day it was because she was so excited too, and goes to show how truly passionate she is about seeing the life-changing events of the people she has helped. A HUGE THANK YOU, to you all. We hope to see you guys as soon as we arrive in Canberra. Our Kind Regards, Z & Z
6 years ago
S
Sophie Thompson
My partner and I had a fantastic experience with Jason and his team. From the very beginning they were informative and explained everything to us in an easy to understand manner. We felt at ease knowing they had everything under control and they took so much pressure from us during our application process. They were easy to get in contact with and we spoke with them regularly with any questions we had. Jason and his team have quite literally changed our lives and we owe it all to them for getting our visas accepted due to all of their dedication and hard work. We cannot recommend them enough - honestly look no further for a migration agent because it doesn't getting any better than these lovely people. Thank you again guys, from the bottom of our hearts - you've helped our dreams come true!
6 years ago
S
Sim M
Calm, clear and thorough team that helped us get a decision ready application through in a very short time period. Thank you.
6 years ago
A
Anna Farmer
A very professional service. We were helped through the visa application process step by step all the way with timely advice. Having bilingual professional advice helped us to manage the requirements across two national jurisdictions. Great help!
6 years ago
R
Raquel Soares
I couldn't be more satisfied with the service. Zhanna and Clinton were extremely professional and straightforward, which was essential in my case. I got all the advice and legal assistance I needed. My case was a hard one and I got my visa thanks to their hard work. Highly recommend the office.
6 years ago
M
Mariana Davila
Very helpful, professional and understanding. I would highly recommend Heenan & Browne to anyone wishing to migrate to Australia.
6 years ago
D
DANDING LI
HB helps me in getting my student visa successfully which was not an easy case. Really appreciate their efforts and professional skills! Highly recommended if you have difficulty in your migration cases.
6 years ago
J
Jasmeen Dhooria
Highly recommended!!!!!!HB were really great! I engaged them to help my niece secure a permanent visa. We felt overwhelmed with all the different pathways and did not know which one she would be eligible for. After our initial consultation, it was much clearer which way to go. They were extremely responsive, friendly and professional in their follow up queries so we decided to engage them. They assisted us every step of the way throughout the process of applying for ACT nomination and visa 190 within a very short time frame as my nieces skills assessment was close to being expired. Their service was excellent!
6 years ago
T
Tali Hardy
So so happy with the team at Heenan and Browne Visa and Migration Services. They're experienced, professional and replied to all our emails quickly. I had a very tricky set of circumstances and I didn't believe I would get to stay in Australia, but Jason and Zhanna found me a solution and were successful in getting me a visa. I can't thank them enough
7 years ago
S
Sash DeMiane
It was an absolute pleasure to deal with true professionals and simply amazing human beings. I will highlight few things, simply to make the case clear to those who are looking not just a case migration agent but a great companion and loyal representative of your interests, no matter what is that could be (Partner, business or any other type of migration): 1) Our case was - Partner migration with a very positive outcome, but about this later; 2) we went through couple of consultations with different agents. Some of them from massive agencies, but first consult with Zhanna made it very clear to us, these are the people who will present our interests the best possible way. She carefully listened to our life story and suggested some options, later we received a customised quote and after agreement was signed, we received a tailor-made check list, where we realised how many things we could of missed by just looking into Gov website; P.S. btw pricing was very compitible compared to other agencies, and very good and reasonable system of payments. 3) Clint and Zhanna, were very helpful and supportive through entire process - very prompt and consistent with work and most important very attentive to small details, making sure that all information is correct. I ended up talking to Clint and Zhanna very late evenings, simply because of my work routine and they were very understanding. 4) they have a great online tool for collection of all the materials, which made our life easier, and every single document was checked by them to ensure it represents all necessary legal requirements and excercised accordingly. 5) we lodged our Partner application in late October 2017 and my wife came to Australia on Visitor visa mid of December, and in January 2018 we have received a letter from immigration advising that they are completing our Partner visa application and my wife needs to be offshore to get a final decision, so we quickly booked a flight for a short trip to our home country and few days later after she left the country we got a Notification of Visa Grant (Partner Visa) Just to finish up, we couldn't be more grateful to Clint and Zhanna for their endless support with visa process and very unexpected quick turnaround (within less than three months and we got our Partner Visa). We wouldn't be able to do this on our own, as not realising it at first - this process requires absolute patience and so much attention to details. You guys, help change lifes' and ours wasn't an exception. Thank you thank you thank you! Only warmest regards, Val and Sash
7 years ago
40