Reviews Feed

User profile - Sue Lawrence.
Sue Lawrence
I highly recommend the Osborne Park branch, in particular Justin. After having my laptop compromised over the Xmas New Year holiday period, I called Austin computers for assistance and within 24 hours my laptop was checked thoroughly and cleaned of all suspicious items. Updates were installed and it was confirmed Win defender was up to date and protecting. My Laptop is now safe and clean and I send a huge thankyou to Justin, the most helpful, professional and dedicated senior service technician I have ever met. Highly recommended
a week ago
User profile - peter dent.
peter dent
I have used Austin Computers for many years and I have always found them to be truly excellent. My latest dealings with Justin have been wonderful helpful in every way. My sincere thanks to Austin for their tremendous support.
2 weeks ago
User profile - John Fisher.
John Fisher
Recently I upgraded my C drive with increased storage capacity. This caused a few hickups but Justin ironed them out very quickly and saved me a heart attack and being murdered by my wife for losing her files. Justin in a pleasure to work with and a very capable technician and I owe him a big thankyou John Fisher in Shelley
3 weeks ago
User profile - Lynn Coates.
Lynn Coates
Commendation - Austin Computers I had cause to call Justin at Austin Computers to ascertain a day and date to bring my computer tower to him as it was causing me a problem. For many years I have relied upon Justin for his computer knowledge and expertise. I am always so impressed by Justin’s ability to provide a succinct and precise computer diagnosis that I simply could not let this quality of service pass without comment in the public arena. I hope you are all listening? I believe it is never too early or too late to acknowledge and thank those whose help is invaluable and whose tone of voice on the telephone is such that you know you are being treated as a valued Austin Computers client. And Justin always does that. First Impression – you only get one chance to make a good impression! Justin’s attention to detail is exemplary. What impresses me the most is Justin’s positive nature, his politeness, his meticulous attention to every detail leaving me with no unanswered questions with regard to my computer ignorance. Austin Computers are, in my humble opinion, truly blessed to have Justin Rodrigues on staff because he is a credit not only to Austin Computers but to the general public who patronise them for Justin’s genuine expertise and professionalism. As a self-appointed ambassador, my personal experience with Austin Computers in general and Justin Rodrigues in particular is, upon reflection, very much appreciated and highly valued. I am personally truly indebted to Justin’s for his superior customer service. I am reminded that Justin epitomizes one word giving voice above ALL others in computer customer service - RESPECT © RESPECT © Lynn J Coates CMC Retired – Thursday 3rd October 2024. Response – genuinely warm caring attitude. Ethical and principled. Sincere, supportive, sound listening skills. Professional, Polite, Problem solver. Exceptional and highly principled. Courteous and considerate. Tact, diplomacy, Trust, sincere integrity, Truth – professional and dedicated. With many thanks to you Justin and to Austin Computers too. Most sincerely, Lynn Coates CMC Retired.
3 months ago
User profile - Jonathan Chanuka Gurusinghe.
Jonathan Chanuka Gurusinghe
I would say exceptional service was offered by the staff very professional, The monitor itself is of excellent quality, exactly as described, and I’m thrilled with my purchase. The entire process, from order to pickup, was seamless and efficient. For anyone looking for a great combination of high-quality products and outstanding customer service, I highly recommend and a great deal.
3 months ago
User profile - Gavin smith.
Gavin smith
Well done and thanks to your man at Rockingham Austin computers for upgrading the HDD in a all in one PC to a faster SSD, cheers
3 months ago
User profile - Claudia Cooper.
Claudia Cooper
Fantastic service and timing. Thank you
3 months ago
User profile - Ian von Berg.
Ian von Berg
Really great service. My computer failed, I dropped it off and they fixed the problem fan, reloaded software and it was up and running again. Very reasonable price. Could not have asked for better service. Ian
4 months ago
User profile - Nathan Evers.
Nathan Evers
Great service and very very knowledgeable staff that are not pushing for a sale and want the best for your setup. Great prices and no wait times. Thank you! :)
5 months ago
User profile - Emily Flynn.
Emily Flynn
Fantastic same day service
6 months ago
User profile - Suzanne Durrant.
Suzanne Durrant
I had an issue with my laptop charging cable. I took it in to find a replacement, but the guy tested it for me and worked out that wasn't the problem. Saved me spending money to buy a new one! And when I asked him how much I owed for his service he said no charge. Highly recommend!!
7 months ago
User profile - sheila goodison.
sheila goodison
When a computer problem arises I go straight to Austin Computers Osborne Pk. Guaranteed a quick turn around time at a very reasonable price… great customer service from Justin .. with a smile and most helpful attitude. 10/10
7 months ago
User profile - joe manes.
joe manes
Fantastic, helpful and friendly service from Justin to repair my computer.
7 months ago
User profile - Padding ton.
Padding ton
Ordered online. Fast efficient pickup
8 months ago
User profile - Alistair Lowry.
Alistair Lowry
Really delighted with professional and helpful staff at Austin Computers Osborne Park (big shout out to Justin - you're a rockstar!) who designed and built an awesome new PC for my home based business (civil engineering design and GIS). I won't be going anywhere else in future for my small business computer needs!
9 months ago
User profile - Maria Prendergast.
Maria Prendergast
Always delightful dealing with Justin at your Osborne Park Branch. He is so polite, helpful and calm. A big smile can change a stressful situation in a second. Thank You Justin. Don’t ever leave!!
11 months ago
User profile - Thomas Brown.
Thomas Brown
Brilliant service very pleased highly recommended to everyone
12 months ago
User profile - LostTreasure252.
LostTreasure252
Austin Computers have been providing all the parts for all of my computers for decades…excellent service from an excellent company.
12 months ago
User profile - Richard hinds.
Richard hinds
They have solved my problem. Great job and thank you very much.
a year ago
User profile - Barry Marshall.
Barry Marshall
Quick efficient service and good records kept of my purchases.
a year ago
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