Robin
Absolutely excellent service. Kieran should be employee of the year and Abby employee of the month!!
We had a major issue with intermittent blackouts affecting a large complex of 20 houses. Kieran really went the extra mile to fault find what turned out to be multiple problems and get us back online before the heatwave.
Apart from resolving the problem, the thing that really stood out was the regular updates provided by Kieran, the accurate arrival times and an excellent cleanup - something that is quite rare these days.
Message to the boss - look after these employees...!
A small suggestion I will make, would be to provide some simple fold away gazebos to provide shade for employees working in the hot sun. You could even brand them with your company logos etc for extra exposure.