To be honest, ALL the folks at Endsight are so patient. knowledgeable and kind to work with. They are the Best!
2 years ago
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Karen L. | Napa winery
Responded quickly and gave me a sense of security knowing that the email I received was nothing to be concerned about!
2 years ago
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Ann J. | Berkeley educational organization
My support time with Joe (Shumway) was easily one of the best I've had - he was patient, flexible, conversant in a way that made the update times pass with ease. I appreciated his genuine sense of helpfulness and really enjoyed the time and suggestions for improving the efficiency of my computer. Overall, Joe is a fabulous human being!
2 years ago
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Tammy H. | Lathrop manufacturing company
Always the best service. Patient and professional. He had several ideas on how to approach the problem and helped resolve my problem quickly. Thank you!
2 years ago
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Leah M. | Napa real estate company
Ernesto worked tirelessly to help with this issue. Troubleshooting multiple things until coming to the right fix. Very helpful and answered any question I had.
2 years ago
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Alma L. | Pleasanton nonprofit organization
I appreciate the persistence of the Endsight staff in keeping on top of this investigation and checking in with us to assure us of progress being made.
2 years ago
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Kristina K. | Calistoga winery
Prompt response to my issue. Resolved the first time through. Peter was very professional, knowledgeable, and friendly.
2 years ago
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Aimee O. | Calistoga winery
They made the process very quick and easy. They were very knowledgeable and got my laptop set up quickly and perfectly to my specifications.
2 years ago
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Lynn L. | Walnut Creek financial management company
My experience with Endsight is always a good one. Their fast, efficient and friendly service is always consistent and reliable. Thank you!
2 years ago
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John H. | Napa winery
Very competent tech - did the job with no fuss and explained what he was doing.
2 years ago
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Greg G. | Fremont energy management solutions company
Thank you for the good customer service, quick response to all requests and the follow up to my requests
2 years ago
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Alma L. | Pleasanton nonprofit organization
Very quick response; also looked at all aspects of the setup to see what might have been causing the issue. Thanks, Endsight, for taking the time.
2 years ago
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Piper C. | Napa nonprofit organization
The agent was patient, listened, was knowledgeable, had an appropriate sense of humor, and , most importantly, solved my problem.
2 years ago
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Ferdinand T. | Santa Clara manufacturing company
Damien stayed with me through my ordeal while both of us tried to get the laptop to boot up correctly. This helps me a lot with the anxiety of fear that the laptop won't recover anymore. It's like an angel on my side talking it through. Thank you Damien.
2 years ago
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Richard L. | San Leandro export company
So glad that we have a great support staff at Endsight. Helps me every time. Thank you very much!
2 years ago
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Alex K. | Richmond consulting company
There wasn't much to do as the answer was "it's not possible" but Colin provided an alternate to look into and offered to accelerate my hardware upgrade to help make things possible
3 years ago
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Jim T. | Santa Clara manufacturing company
Thomas was very helpful getting the VPN set up.We could not access the S: Drive. There was an additional step we needed on our side. I contacted a friend at Tianma and he helped complete the set up
3 years ago
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Lina Y. | Palo Alto nonprofit organization
Oliver solved the issue I was having with Google Drive. I'm now able to work much more efficiently. Thanks!
3 years ago
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Judith P. | Napa hospitality company
Roy was very helpful in identifying and resolving my issue. He also gave me advise on how to work through this problem, if it occurs again.
3 years ago
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Lynn K. | Martinez biotech company
Oliver was great! He worked through all the steps to get this request set up, which were numerous, coordinated with outside consultants, and successfully implemented the the process! Thank you Oliver!