Boca Raton, FL (Town Center at Boca Raton)

User profile - Nope Can't.
Nope Can't
Overpriced under flavored
6 years ago
User profile - John Bailey.
John Bailey
You've got to be kidding? 17 bucks for a glass of crappy wine? Are they insane?
6 years ago
User profile - waves v.
waves v
DON’T GO here if YOU have a NUT ALLERGY!! I went (in allergic to all nuts) and literally everything has nuts in them (btw they don’t have soda or regular tea or lemonade. It’s all mixed with other stuff). The margherita pizza was the only thing, but you could go anywhere for that! It took a long time for our drinks too! I would eat here if I didn’t have a food allergy. The stuff on the menu did look good though, I won’t lie! The service was also slow, and they wouldn’t let us leave. They kept trying to persuade us to stay even though I had my allergy. We went to CPK after and I ate amazing Barbeque Chicken Pizza though, so that made everything better.
7 years ago
User profile - Matt.
Matt
I work in the mall where this is located. I have walked by everyday watching it get built. Two days ago I went there for the 1st time, on my lunch break. I was greeted by several hostesses and welcomed in immediately. I asked for a to go menu, was provided one, and I asked where I would order. They instructed me that to go orders are at the bar. I sat at the bar and the only bartender there smugly looked me up-and-down and went back to his conversation with the only patron at the bar. A few minutes later he looked back at me again and said he would be right with me and left. 5 minutes go by and a very nice female bartender arrives and asked me how she can help. I tell her I'd like to order for to go and I asked about a specific beverage. She provides me an alternate suggestion, the lime-aid, which I am happy to say was delicious. From the menu, I ordered the Terryaki Quinoa Bowl, which is described as having broccoli, hierloom carrot, bok choy, mushroom, brown rice, avocado, and toasted sesame. There are 5 protein options, and I chose the salmon. 10 minutes later my food is ready and I receive the bill. It was $29.96. I was very surprised, as the Salmon bowl was $9, so I refer back to the to go menu. The "Bowls" section of the menu happens to be the only section where the prices are in different places for each item. The $9 for salmon was an add on cost to the $14 charge for a bowl. As confusing as it may be, let's call this my fault. Now as I'm about to leave I check my bag, there is no cutlery. So I go back to the bar and inform her, she immediately provides me cutlery and explains that it should have been in the bag. I arrived back at my place of work to find a small portion of food in the bag. Within a small plastic chinese food like Tupperware container, I was provided two small pieces of broccoli, two small pieces of bok choy, plenty of very crispy & under cooked snow peas?, and an underwhelming amount of rice. The salmon was in a separate container with a third of an avocado next to it. The salmon had a brick hard sear on both sides, and once inside it was moist, but contained large quantities of albumin, the milky white stuff. There is no separate price for to go, so I expected, A. a decent portion, and B. The dish to be delicious. Unfortunately, neither was the case. This was over priced & underwhelming Chinese food. I didn't have the luxury to return the food, as I was back at work, and we were busy. I am giving this 2 stars for 2 reasons. The first is the way I was nicely treated by the 2nd bartender and hostess staff. They together saved my experience at the location. The 2nd reason is that the restaurant had been open for 6 days before I came in. One can, and should, argue that they should have a very strong focus on making the very best first impression to all patrons, especially during their opening week, and that shouldn't be excused. However, as a manager for over 10 years, I have seen first hand how difficult it is finding people willing to execute the training and direction you give them. And although I have walked by everyday watching their rigorous interviews and training, I am willing to give them the benefit of the doubt. All that said, I have no intentions of returning.
7 years ago
User profile - Laura Whitten.
Laura Whitten
Every time I come to the mall I look forward to have lunch here. My mom has her little service dog with her everywhere we go and we have never once had an issue. Today I was told my cute, small dog has to be on the floor during our lunch. Not only you aren’t pet friendly but you have no clue of your policies. My dog is extremely quiet and calm, you won’t notice her until we leave. KEEP AWAY FROM THIS PLACE AND PEOPLE. OVERPRICED, ZERO CUSTOMER SERVICE AND UNFRIENDLY WITH ANIMALS. NEVER COMING BACK HERE!
2 years ago
User profile - Michael Salmeri.
Michael Salmeri
It bothers me to read these great reviews about the staff when we have had three consistent horrible experiences.
2 years ago
User profile - Josephine Meringolo.
Josephine Meringolo
When I walked in and told the host I was picking up he told me to go to bar. I waited several minutes with no assistance. Finally some came over to me with a bag which wasn’t mine but told me to look on the shelf over by another door. Not sure why the host didn’t tell me to look there. I am not familiar with this restaurant and never ordered from this location before. The Mediterranean salad I received on my take out order was very small and and light. Actually pathetic looking. I got 5 small pieces of chicken. I will never order from here again.
2 years ago
User profile - KJP.
KJP
Deserves 0 stars. Unprofessional management
2 years ago
User profile - Mark Wigler.
Mark Wigler
If I could give this place 0 stars I would. Good and staff
2 years ago
User profile - Lindsay Schuckman.
Lindsay Schuckman
This used to be a favorite of my family, but I think tonight will be our last visit. This place is always pretty empty (vs every other decent place in Boca that has a wait every night of the week). I never understood why but makes sense now. The food has gone down hill but what I was most surprised about is the staff. The manager, Jolina, was so rude!! A manager should NEVER be rude to a customer. But especially when your restaurant is half empty on a Saturday night! There are sooo many amazing options in Boca, I’d recommend skipping this one…
2 years ago
User profile - Phillippe White.
Phillippe White
ZERO star rating. My wife did an online order here , I went in to pick it up . On arriving I asked for an online order with my name or wife's name . I guess because I am black I am suspect for previously stolen food so I was asked to show the order. How stupid can people be , If I was going to steal the food I would just walk in and take it from the online order pick up NOT ask for the name on the order. Anyways moving on I get home to eat my well done grass fed burger with NO mushrooms . I took a bite and almost spit it out , it did have mushrooms and the meat was red . Yukkk. Never again .
2 years ago
User profile - julissa correa.
julissa correa
Customer service has changed for the worst
2 years ago
User profile - Nick Zierhut.
Nick Zierhut
This true food location is terrible. The food is good but the management is awful. The managers do not know how to treat their employees with respect, specifically the GM Curtis
2 years ago
User profile - Pasquale.
Pasquale
Absolutely slow bartenders.. didn’t even get greeted, got no attention had to waive for a bartender. asked for 2 Aperol sprits waited ten minutes while bartender looked lost and hadn’t made 1 drink and most likely forgot about me with an empty bar of maybe only 5 customers sitting, I had left. customer service is not your best.
2 years ago
User profile - Joel Rcianpandacian.
Joel Rcianpandacian
i wont be back due to small portions
2 years ago
User profile - La Vida.
La Vida
Food is good. Server was rude with a customer. Waiting time ridiculous.
3 years ago
User profile - Nina R.
Nina R
We wanted to like this place because it had some interesting sounding vegan options. Everything sounds like it should be good but the food isn’t that great. The charred cauliflower and edamame dumplings were too salty was too salty, the edamame guac was kind of bland but OK, the spinach mushroom vegan pizza with almond ricotta was missing something, maybe some red sauce. The ingredients and flavors in the kale cobb salad just didn’t come together. Overall very disappointing.
3 years ago
User profile - Alena Mez.
Alena Mez
The food is terrible((( absolutely no taste … steak is not chewable at all … I ate it because was starving but for this price I can eat somewhere else and actually enjoy it …
3 years ago
User profile - Wilbur Dutton.
Wilbur Dutton
I’ve been to TF before and was great. But this location clearly has issues. I ordered the ancient grains bowl - the sweet potatoes were cold and mushy, only 3 mushrooms. My friend ordered shrimp salad and shrimp were cold. Food came out in under 5 min leaving us wondering if shrimp was even cooked. I hope corporate looks into issues here.
3 years ago
User profile - Lil Marie Torres.
Lil Marie Torres
Really bad restaurant experience. Order was never taken. Tables beside us (which came later than us) being served. Asked waiter and host what was happening, and they only said "sorry, just keep waiting". We had to leave and host once again only said "sorry"
3 years ago
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