glen podinker
I did a ton of research on these hidden fences and it can become mind numbing. I had a call with John and he went into great detail and took his time explaining things to me. I was hoping for a very specific set up based on my property and what my ideal set up would be. He was honest and said he couldn't commit until he was on site (rather just saying "yes" to get off the phone and close a sale). We had a few date changes, due to weather and my schedule and he accommodated them all with out issue. He showed up on time and we walked the property and he was able to determine that my ideal situation was possible and then made it happen. Then came the training, he was able to walk me through how to train my dog properly. Within a short while she was getting it. Now here is where I believe John makes the biggest difference. He is a professional dog trainer, not just a fence installer who can train for the fence. My dog was a bit of a jumper and pulled on a leash. Wow, he showed me 2 quick corrections for both of those problems. When I say quick, I mean less that 3 min for each. I followed his training technique and she no longer jumps and on our 1st neighborhood walk together since John left she pulled 1x, I made the correction and the rest of the walk was on a loose leash. Amazing was all I can say, our dog was a good girl to start with but wow, a few minutes with John showing me a basic correction she is even a better girl. John has also been super responsive via email and phone, I have been having a lot of questions about next steps for fence training, etc and he has my money already but the way he responds you would think he was still trying to gain me as a customer. Great service all around and based on this I will be signing up for a session or 2 of private dog training.