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I had three companies assess my HVAC issue, all told me it needed complete replacement and listed multiple ‘possible’ issues with it but never pinpointed a definitive problem for steep estimates. A family member recommended calling 1-800-PLUMBER AIR which I hadn’t considered initially since I live in the medical center area. I am so glad I followed through. After assessing the system, Edward told me flat out what the problem was and patiently took the time to break down the issue to provide solutions that other companies had only grasped as possibilities. Edward was professional, straightforward, confident that it could be repaired and did not need complete replacement. He was tactful in warning the other part only had a couple years before I needed to worry, but fixing the unit would buy time to save for the other portion. The prices they offered was $1000s cheaper than the other estimates, even the quote to replace the whole unit, and already included the crane since my unit is located on the roof. I hired them for that week and the entire team efficiently replaced my entire HVAC (yes, the price and warranty were that fair) before 3pm the same day they started. I can say, after having four total companies assess my HVAC problem, Edward was the one who made the decision of which company to follow through with easy. If you want honest and experienced confidence in diagnosis, real-life and polite phone operators/coordinators, fair pricing, respectful consideration towards your home, and efficiency… 1-800-PLUMBER AIR is my recommendation. I’ll be calling them if I need anything else in the future.