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A Phillips
Kelly Klee is very professional and easy to work with. Our team performed a very detailed summary of our prior policies and options that helped us redesign our insurance coverage going forward. They are also very responsive.
Catherine Reusswig
I appreciate how Adam and team do the research to find me the best coverage for my money and my assets. The responsiveness of the entire team has always been the best in any of the situations when we have needed support. I always receive a quick response and help on what to expect and when. Great job!
Shirley Johnson
Kelly Klee Has been wonderful to deal with. We had a hail claim whithin the 1st year with them . You buy insurance hoping you will never have a claim.They were great to deal with, you never know how good a Insurance Company is till you need them. I would recomend to any one. Jim Johnson
Mark Hamberlin
Very good customer service. Works well to find the best solution of insurance underwriters. Will also recommend changes to save you money, not just show options that are best for them. Nice to work with.
Bob Hult
We were able to keep our auto insurance costs to a reasonable level. Willingness to find the best mix of coverage and cost is a big plus.
Theodore Goodman
Over the past 5 years I have found Kelly Klee to be very professional in my dealings with them. They also always go out of their way to be helpful and solve any issues or problems that might arise.
KATHLEEN ALBERT
Switching all my insurance accounts to Kelly Klee was easy. Paying on line makes my life simple.
Karla Elges
Great to not have to worry about being fully insured. Modern company with email and app rather than talking on the phone to someone in a dusty office!
Johan van Huyssteen
During the process of setting up new insurance for me, Marquitta went to a lot of effort to identify the correct insurer. She also kept me up to date and informed all the time.
Joe Bruhin
Incredible customer service. Outstanding responsiveness. Clear communications. I was truly impressed with Adam Loner. LaToya Watt is there for me whenever I need anything at all. The entire team simply did a great job.
Jeffrey Benoit
You guys are fantastic! LaToya Watt is hand down the best customer service rep. I have ever dealt with in any industry!
Lloyd Loveland
Worked with Marquitta Jones at Kelly Klee and she's super responsive and answers all of my questions. Thanks Marquitta!
Bill Sakkab
I've been a Kelly Klee customer since October 2019 and remain very happy with their insurance product offering (I went with PURE) and the ongoing customer service for my occasional questions and other insurance needs. Marquitta J. has been my relationship advisor during my 8 months and she has been fantastic -- highly responsive, very efficient and customer focused. I was so happy with Kelly Klee (and Marquitta) that I later referred my Mom and Dad as a customer and they are happy too! Keep up the great work Marquitta and highly recommend Kelly Klee.
richard jackson
Great personal attention, price, and coverage.
Nancy Crawford
Anytime I have contacted Marquitta Jones she has been quick to respond and very efficient. I never have to worry about things being completed when she is involved. Also very personable!
Christopher Tolk
Marquitta Jones has been absolutely lovely to deal with. We were assigned to her when we transitioned to Kelly Klee from American Family. I have only changed insurance companies once before, and I am older than I care to admit. Marquitta has helped us navigate all of the various issues that have arisen. She has been professional, courteous, and very responsive. I feel like she is representing us very, very well. I am so happy to have someone of her caliber to deal with. I know John Kelly personally, and I am very happy with Kelly Klee. I am so glad we switched.
Tahim Associates
Professionalism and responsiveness I received from Rachon Lawson was over and above my expectation. I needed to get my car towed and after calling several times, I did not receive help in a timely manner. I am 78 years old and had to wait 5 to 6 hours just to get my car towed, so I complain and Rachon Lawson followed on that issue very thoroughly and apologized several times and assured me that this will not happen again. she even helped me getting reimbursement for towing my car to repairer that was not included in the policy.
I really wish there are more associates like Rachon in the company, who understands the situation and respects seniors.
Thank you so much Rachon for your help and concern, I really appreciate your initiative in this matter.
Best regards,
Raghbir & Anne Tahim
Phil Adams
Rachon Lawson is highly conscientious, thorough and strives to provide the right solution for her clients. She represents herself and her company in a highly profesional way.
Tom Chun
Rachon Lawson the Relationship Advisor at Kelly Klee Insurance worked tirelessly to find every possible ways to get the very best coverage at the lowest possible cost. She exhibited excellent communication skills coupled with detailed follow up actions. Thanks to her diligence I saved almost $1000 across multiple policies. Professional yet friendly and business-like yet value-focused. Very happy.
John Carver
I was with USAA for almost 35 years and was sincerely disappointed when USAA could not insure the home I just bought. USAA has limits on the value of homes that it will insure. Since I had to move my homeowners insurance, I thought it would be best to simply move everything over to Kelly Klee. The discounts for bundling were too good to pass up. With Kelly Klee, not only do I have 24 hours service, I have an account rep, Marquitta Jones, who is exceptionally knowledgeable about my policies. When I have any questions, I can call her or email her and I ALWAYS get a comprehensive response in writing very quickly. I appreciate having a written record of communications from Ms. Jones who meticulously and thoroughly answers my questions and helps me make decisions. Although USAA was great, it cannot hold a candle to Marquitta Jones' responsiveness and written e-mail explanations. I also like that I can deal with one person as opposed to never dealing with the same person twice when I called into my former insurance carrier's call center. I am exceptionally pleased that I found Kelly Klee and Marquitta Jones.