Sof
Let's be honest, these 1 star reviews are from peoples that have poor (or none real) knowledge in hardware and computing, only angry users than take revenge through Google Reviews. Haters.
I went Austin Computers Website to check for a 23" monitor, found it at a good price and available there at my local Austin Computer Retailer. Called them - the guy was nice and found it right away, went there, my screen was ready to pick-up and I was happy because it was the last one left in Perth otherwise i would have had to order it online which would have take 7 days .
Today I came back to them about a more urgent and serious matter, My laptop's keyboard started acting funny (malfunction) and asked them if they could order a new one and replace it. Things are all taken in charge by the team; included the swapping of the old to new Keyboard for a fair price! :)
People, don't be mean like this, instead of complaining and spitting on the reviews online, why don't tell what's wrong directly on place to the vendor rather than drive all the way back home, turn on your computer, search for review page and unleash your rage. I'm a foreigner and that's what I noticed with Australians, they hate face-to-face conflicts but they LOVE complaining on people's back.
Have a nice, thanks Austin Computers! :)