Reviews Feed

User profile - Luke vdb.
Luke vdb
Bought parts for my new home built pc. Excellent advice and service. Some items slightly more expensive than the online price. But definitely worth it to have the cs.
8 years ago
User profile - Marco Albrecht.
Marco Albrecht
Their professionalism and technical skills are what impresses me the most. Of course the price was also very good, very affordable. To anyone who runs into technical issues with their devices, Austin Computers is the place to go.
8 years ago
User profile - Squidgy Chicken.
Squidgy Chicken
Friendly staff. Store has separate entrance for pickup orders which is pretty handy!
8 years ago
User profile - Vinny Chan.
Vinny Chan
Was here on a warranty issue. Staff was friendly and helpful. Was attended to quickly, and issue sorted quickly. Sometimes can take a few minutes to make my issue clearly understood, however staff are always patient and we get there in the end!
9 years ago
User profile - Lance Flatman.
Lance Flatman
Good service and reliable products
9 years ago
User profile - Aaron B.
Aaron B
Happy
10 years ago
User profile - Lili Long.
Lili Long
I went to 4 different computer shops trying to get someone to see if my external hard drive was broken or if it was simply a case of a broken power cord. I had people quote me $100 just to open the hard drive and then if it was still working I would have to pay another $40 - $50 just for a new hard shell. I was referred to Austin Computers in Osborne Park and their service was excellent. They didn't charge me to open the case, the gave me a good, strong hard shell for a decent price and I will definitely be referring my friends to this shop. They were all very friendly, helpful and decent.
10 years ago
User profile - Daniel Vincan.
Daniel Vincan
Ordered a full system worth of parts from Austin Computers for the first time a couple of weeks ago. Competitive pricing and online ordering is appealing. Dispatch was ready the day after I placed my order which was great. More importantly, after having problems with an Asus motherboard I returned to the store to have it looked at for a possible exchange. After about 30 minutes of waiting and reviewing, the motherboard was replaced right then and there in store. Would recommend to anyone looking for PC parts.
10 years ago
User profile - Sof.
Sof
Let's be honest, these 1 star reviews are from peoples that have poor (or none real) knowledge in hardware and computing, only angry users than take revenge through Google Reviews. Haters. I went Austin Computers Website to check for a 23" monitor, found it at a good price and available there at my local Austin Computer Retailer. Called them - the guy was nice and found it right away, went there, my screen was ready to pick-up and I was happy because it was the last one left in Perth otherwise i would have had to order it online which would have take 7 days . Today I came back to them about a more urgent and serious matter, My laptop's keyboard started acting funny (malfunction) and asked them if they could order a new one and replace it. Things are all taken in charge by the team; included the swapping of the old to new Keyboard for a fair price! :) People, don't be mean like this, instead of complaining and spitting on the reviews online, why don't tell what's wrong directly on place to the vendor rather than drive all the way back home, turn on your computer, search for review page and unleash your rage. I'm a foreigner and that's what I noticed with Australians, they hate face-to-face conflicts but they LOVE complaining on people's back. Have a nice, thanks Austin Computers! :)
11 years ago
User profile - Luke Godwin.
Luke Godwin
Always great
11 years ago
User profile - Kenyakorn Ketsombut.
Kenyakorn Ketsombut
Good. They are the best computer supplier in Perth. They just don't speak English.
11 years ago
User profile - Misie Williams.
Misie Williams
Super thankful to the staff at Austin Computers! They are always patient in entertaining my questions via phone. I learned a lot from them about how to set up my network!
11 years ago
User profile - Mac Plewa.
Mac Plewa
I've been a regular customer for the past 10 or so years and it was always clear that Austin strives to beat the competition by providing excellent service, high quality products that are always in demand, and low prices. For me the service and the after-sales support is much more important than prices. Case in point: recently I've had to make several laptop upgrades and one of their staff (Keith) explained to me in detail how the laptop memory works (speeds, timings, etc.) and guided me to help with the upgrade. Did I mention the after sales support was free? It's quite clear that the people working at Austin are very passionate about technology; they probably read the latest news and pre-order what they believe will be a hit with the customers, and they're spot on, you can always find the best gear for home and business. I just wish they've had a location in the CBD, even if the prices were higher. AAA
11 years ago
User profile - Oliver Wood.
Oliver Wood
Perth Web Design bought all our computers through Austin Computers and the sales advice was very good and informative, he matched the PC's to what we needed them for, as they are just work computers, they didn't need to be too powerful. We ended up buying 18 machines in total, Austin gave us a discount, they delivered them and set them up for a small fee onsite. Would certainly recommend their products and service, its not all about price and with Austin it was a hassle free solution. Oliver
11 years ago
User profile - NfC Tank.
NfC Tank
Rockingham store Needs more and better signage, it’s hidden from sight. Didn’t even know it was open again. Good service though.
4 months ago
User profile - Samantha Ray.
Samantha Ray
The tech department rocks.
a year ago
User profile - Matt Bartels.
Matt Bartels
Quite the place.
3 years ago
User profile - John.
John
You probably get the best price here in Perth.
5 years ago
User profile - stephen smith.
stephen smith
Good selection , good and effective service
5 years ago
User profile - chirag talaviya.
chirag talaviya
Friendly service
6 years ago
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