Embed Reviews

Lili Long

I went to 4 different computer shops trying to get someone to see if my external hard drive was broken or if it was simply a case of a broken power cord. I had people quote me $100 just to open the hard drive and then if it was still working I would have to pay another $40 - $50 just for a new hard shell. I was referred to Austin Computers in Osborne Park and their service was excellent. They didn't charge me to open the case, the gave me a good, strong hard shell for a decent price and I will definitely be referring my friends to this shop. They were all very friendly, helpful and decent.

10 years ago

Daniel Vincan

Ordered a full system worth of parts from Austin Computers for the first time a couple of weeks ago. Competitive pricing and online ordering is appealing. Dispatch was ready the day after I placed my order which was great. More importantly, after having problems with an Asus motherboard I returned to the store to have it looked at for a possible exchange. After about 30 minutes of waiting and reviewing, the motherboard was replaced right then and there in store. Would recommend to anyone looking for PC parts.

10 years ago

Sof

Let's be honest, these 1 star reviews are from peoples that have poor (or none real) knowledge in hardware and computing, only angry users than take revenge through Google Reviews. Haters. I went Austin Computers Website to check for a 23" monitor, found it at a good price and available there at my local Austin Computer Retailer. Called them - the guy was nice and found it right away, went there, my screen was ready to pick-up and I was happy because it was the last one left in Perth otherwise i would have had to order it online which would have take 7 days . Today I came back to them about a more urgent and serious matter, My laptop's keyboard started acting funny (malfunction) and asked them if they could order a new one and replace it. Things are all taken in charge by the team; included the swapping of the old to new Keyboard for a fair price! :) People, don't be mean like this, instead of complaining and spitting on the reviews online, why don't tell what's wrong directly on place to the vendor rather than drive all the way back home, turn on your computer, search for review page and unleash your rage. I'm a foreigner and that's what I noticed with Australians, they hate face-to-face conflicts but they LOVE complaining on people's back. Have a nice, thanks Austin Computers! :)

11 years ago

Luke Godwin

Always great

11 years ago

Kenyakorn Ketsombut

Good. They are the best computer supplier in Perth. They just don't speak English.

11 years ago

Misie Williams

Super thankful to the staff at Austin Computers! They are always patient in entertaining my questions via phone. I learned a lot from them about how to set up my network!

11 years ago

Mac Plewa

I've been a regular customer for the past 10 or so years and it was always clear that Austin strives to beat the competition by providing excellent service, high quality products that are always in demand, and low prices. For me the service and the after-sales support is much more important than prices. Case in point: recently I've had to make several laptop upgrades and one of their staff (Keith) explained to me in detail how the laptop memory works (speeds, timings, etc.) and guided me to help with the upgrade. Did I mention the after sales support was free? It's quite clear that the people working at Austin are very passionate about technology; they probably read the latest news and pre-order what they believe will be a hit with the customers, and they're spot on, you can always find the best gear for home and business. I just wish they've had a location in the CBD, even if the prices were higher. AAA

11 years ago

Oliver Wood

Perth Web Design bought all our computers through Austin Computers and the sales advice was very good and informative, he matched the PC's to what we needed them for, as they are just work computers, they didn't need to be too powerful. We ended up buying 18 machines in total, Austin gave us a discount, they delivered them and set them up for a small fee onsite. Would certainly recommend their products and service, its not all about price and with Austin it was a hassle free solution. Oliver

11 years ago