This was my first time designing and ordering custom made t-shirts for an important event - and Tori Yore was super helpful, prompt, accomodating every step of the way. She always took the extra unnecessary steps in order to make my life a little bit easier. And, she went the extra mile to make sure that we were happy with the product and took steps to fix a couple of small issues that came up despite honestly not needing to. Tori did an awesome job representing this company - if she exemplifies what this company is about, then I recommend them to anyone ordering custom shirts. And by the way, the shirts came out AWESOME even though the design was pretty intricate - i did NOT at all expect them to come out as true to the original design as they did!