Dennis Tkach
5 months ago
We have been Royalty Insurance customers since 2015, I believe, and as our family grew, so did our needs for various coverage - from vehicles to commercial liability. We never even think about going anywhere else for our insurance needs, ... See More
We have been Royalty Insurance customers since 2015, I believe, and as our family grew, so did our needs for various coverage - from vehicles to commercial liability. We never even think about going anywhere else for our insurance needs, because Beth and her team are not only the best at what they do, but they maintain what is so often outsourced, automated, or lost altogether - impeccable customer service. The team at Royalty is not only super responsive, but is also proactive through understanding our specific coverage needs, and always striving to get the best rates for us. Most recent example was working with Sasha Zamani, whom we asked to very quickly (we were under very tight deadlines) identify and secure a commercial liability policy for us. Sasha was fast, responsive, listened to our specific needs, proactively reached out to multiple partners and in the end, secured us a policy that covered more, and cost less, and in time to meet our deadline (including tracking this over the weekend). Royalty Insurance isn't just a good business, they are the definition of how business should be done - we always feel like we are their #1 and only customer (obviously, they have grown quite a bit, but as customer you never lose that 1:1 feel with them) and we have complete trust in that the coverage they identify for us, is truly the best value for what we need.
- Tkach Family / Flours & Stilettos Bakery