Agnes K
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I brought my Chevrolet Silverado in for a warranty repair after Grieco Chevrolet across the street turned me away due to a lack of service technicians. Frustrated and left to figure it out on my own, I called GM directly and learned that I could visit a GMC service department instead. That one phone call led me to Delray Buick GMC — and it changed everything.
From the moment I walked in, the experience was night and day compared to what I had just gone through. Frank is an absolute pleasure to work with. He greeted me promptly, listened carefully to every concern, and walked me through everything clearly and honestly — no pressure, no unnecessary upsells, just genuine, straightforward service. He made me feel like a valued customer.
The warranty repair was handled professionally and completed in a timely manner,. But what really sets Frank apart is what came after. Ever since that first visit, he has become my go-to for anything related to my truck. Whenever an issue comes up, I call Frank directly — and he never turns me away. He even offers to get me in right away to have the computer scanned for error codes. That kind of dedication and accessibility is rare and truly invaluable.
After being dismissed elsewhere, Delray Buick GMC and Frank went above and beyond to earn my trust and loyalty. Frank is exactly the kind of service adviser who restores your faith in dealership service. I cannot recommend him and this dealership highly enough! Thank you Frank!