Whitney Chaffin Sellers
I’m not one to leave reviews unless I feel very strongly about something, so I was inclined to write this because I feel very strongly about the experience I just had at GMC in Delray.
We (husband and wife) really can’t say enough about our experience at GMC, specifically with Craig, Joe, Henrique & Pat. We have been on both sides when it comes to buying and selling a vehicle and our experience here, hands-down, was the best car buying/trading experience we’ve ever had.
We bought a car a few months ago from a nearby dealership, and now wish we would’ve come here for that purchase, as well as this second purchase.
The professionalism, care and respectfulness of our time spent in the dealership as well as what we wanted in a vehicle were the absolute best. We were in and out in record breaking time. The terms were exactly what we could do and they even offered to bring our new car to us at our home bc we have 3 babies under the age of 3 with a 4th on the way so time truly is everything for us. We got the perfect vehicle, at the right price, from the right people, and they went over the vehicle with us before leaving, which the other dealership did not do. Paperwork was done in minutes and we were on our way. We were trading in a vehicle that had a loan on it and they took care of all of that paperwork on our behalf too. I know this is standard practice at most dealerships but the way they even handled the payoff was more professional and black and white than ever before. We had zero questions after sitting down with the team.
If it were my business and I was running it based on merit and customer service and on whether a customer would be retained, all 4 of these guys would be promoted due to the fact that we literally, will not ever look to buy from another dealer so long as these are the types of guys working here, solely bc of how we were treated. Not to mention, they ALL greeted us with a smile and hospitality, which I believe is a reflection of the brand at large.
If you want to buy a car AT THE RIGHT PRICE from FAIR, COMPETENT, KIND and GOOD PEOPLE, look no further. Go in and ask for Craig or Joe or Henrique NOW. Pat helped us in financing and omg—quickest process ever. We weren’t here for hours and days and didn’t have to play the cat and mouse game because we weren’t playing with amateurs but people who genuinely love what they do and want to help people like us get the right vehicle for our family.
Thank you guys so much!!! We will be back when our oil change is due or when we need a bigger car from all these babies we keep having! Haha. Thanks again.