Melbourne - Ferntree Gully

4.3 rating out of 780 reviews

User profile - Evan.
Evan
Best prices around, excellent range and service.
5 years ago
User profile - Tim Vivoda.
Tim Vivoda
Outstanding service .
5 years ago
User profile - Natalia Szczypek.
Natalia Szczypek
Very helpful, knowledgeable and friendly staff. Kate helped us picked our first hiking tent and other equipment we needed. Wide range of good quality products for camping and hiking. I would recommend this shop to everyone!
5 years ago
User profile - Al.
Al
Good service
5 years ago
User profile - Kim Faulkner.
Kim Faulkner
Good customer service. Greeted and asked if assistance needed.
5 years ago
User profile - Steve Reid.
Steve Reid
Best camping store in the eastern burbs
5 years ago
User profile - H Chen.
H Chen
Bought a heater a year ago and found an issue with it this year. I went to the shop and asked if I could get a receipt reprinted so I could go to the manufacturer for warranty. The manager offered to replace it for me instead. Very happy indeed! Best customer service!
5 years ago
User profile - S OGRADY.
S OGRADY
Ferntree Gully store sorted issues with spares and repairs that I couldn't fix visiting several city big-name bushwalking stores! Thanks to Shannon for excellent and knowledgeable service
6 years ago
User profile - Billy Schroeder.
Billy Schroeder
Huge range and friendly staff, I'd rather support these guys than rays tent city etc.
6 years ago
User profile - steve reid.
steve reid
Excellent customer service
6 years ago
User profile - Martina Hayes.
Martina Hayes
Excellent service and assistance by staff. I bought a much better product after discussing and trying the item onsite. I am very happy with my purchase.
6 years ago
User profile - Gerry Ravo.
Gerry Ravo
Great store, great service, comprehensive range, highly recommend
6 years ago
User profile - Haris Siddiqui.
Haris Siddiqui
Great staff. Awesome range
6 years ago
User profile - Rick Field (Tricky).
Rick Field (Tricky)
Huge range of all size tents & great prices. Anything you need for camping its your one stop shop
6 years ago
User profile - Shannon M.
Shannon M
Awesome range and nice staff. Would drive back
6 years ago
User profile - MW “MW”.
MW “MW”
I bought a item at Tentworld but unfortunately due to my own incomplete research, the I could not use the item. Instead of making me jump through hoops or penalise me with fees, etc, they accepted the return without any questions. I was never made to feel uneasy or stupid or a time waster and in the end, they steamlined the refund for me. The respect they showed me was second to none and the service was up there with the best. I couldn't believe how helpful they were and I will easily buy future products from them based on this service alone. It's old traditional service and I'm glad that I found this store.
6 years ago
User profile - Adrian H.
Adrian H
We were looking for camping mattresses and it was the store with the most variety of sizes and qualities. There were many prices reduced and finally we got one for a good price/quality relationship. Would recommend to pay a visit!
6 years ago
User profile - Pablo Diablo.
Pablo Diablo
Deon from tentworld is an absolute legend, all the staff were! Great customer service, great products and great prices!
6 years ago
User profile - Stephen Davey.
Stephen Davey
Good after sales service
6 years ago
User profile - Anielle Jasmin.
Anielle Jasmin
My cousins and i visited this store on Saturday afternoon and was served by a very informative staff member named Tessa, she really gave us all the info we needed to know as first time festival goers. Highly RECOMMEND seeing Tessa for GREAT customer service.
6 years ago
User profile - Chris Daniels.
Chris Daniels
Couldn't recommend Tentworld Ferntree Gully more highly (in particular Evan/Ewan....sorry). On the 29th. December, the store was packed but Evan/Ewan found the time between Customers to find a spare and unneeded replacement fly for a Coleman Tent for me. He and Tentworld weren't going to make any money out of helping me out. But they have guaranteed that I will be buying all my camping gear from them in the future.
6 years ago
User profile - Lou Lou.
Lou Lou
Great range and super friendly helpful staff.
6 years ago
User profile - Gagan Kahlon.
Gagan Kahlon
Very good service and friendly staff
6 years ago
User profile - Geoff Howard.
Geoff Howard
Huge range of gear for all types of camping, across all price points. Helpful staff.
6 years ago
User profile - Andy McCulloch.
Andy McCulloch
We came out from the city to pick up a camping table which was much cheaper here than at competitors. The service was good and the range of products was varied.
6 years ago
User profile - Aaron Bright.
Aaron Bright
Cheaper than others and great service.
6 years ago
User profile - Gunther Czmok.
Gunther Czmok
Anything camping is in this stoe plus more
6 years ago
User profile - Brett Dunkley.
Brett Dunkley
HelpfulI staff, great range of products at excellent prices.
6 years ago
User profile - Dave Wallace.
Dave Wallace
This camping store is a hidden gem. Super comperhensive range. Great prices. Excellent online service too. Give the big boys a miss and go here first.
6 years ago
User profile - Luke Maslen.
Luke Maslen
Tentworld in Ferntree Gully have an excellent range of camping gear from ultralight hiking stoves to palacial family tents for base camping. They stock brands that I regard as superior quality but also have extremely competitive pricing. Their customer service is fantastic. It is all these factors together which motivates me to drive 30 minutes there rather than visit much closer competitors. In my most recent visit, I purchased a number of items but accidentally left one behind. I was not looking forward to a 60 minute return drive to retrieve the missing item. However in the afternoon, Dean (who had served me) dropped the item off at my house on his way home from work. That kind of service wins my loyalty. Thank you Dean!
6 years ago
User profile - Lucy Calleja.
Lucy Calleja
My first visit to this store, as the item I wanted was not stocked at larger chain camping stores. Very impressed by the professional service and knowledge of the products in the store. Nathan is a very valuable employee in my opinion. Extremely competitive prices and wide range of goods to select from. The young female employee who answered my initial enquiry also very helpful and patient. Look forward to seeing this business spread throughout Victoria in the future as this is there only store in Vic. At present.
6 years ago
User profile - Fabian Lane.
Fabian Lane
Great range, competitive prices and helpful staff.
7 years ago
User profile - Ian Dias.
Ian Dias
Knowledgeable staff. Great service. Extensive range and best prices we could find. Can't recommend this place highle enough.
7 years ago
User profile - Kevin Hawkins.
Kevin Hawkins
Being 60 and knowing very little about camping tentworld was recommended to me by my son in law. I was amazed at all the stuff they had, but most of all the staff were great, especially Nathan who was a very knowledgeable young man. I would recommend Tentworld to everyone, they made things very easy for me
7 years ago
User profile - Peter Ngo.
Peter Ngo
Friendly and great service.
7 years ago
User profile - King Chris.
King Chris
Very very helpful staff. Large range & competitive pricing.
7 years ago
User profile - Dal.
Dal
Great service and variety... And often the cheapest...
7 years ago
User profile - Dan Morey.
Dan Morey
Just got a new heater cooler and a few camping accessories, had a good range, good prices and good advice. Plenty of parking.
7 years ago
User profile - Kodi Grant.
Kodi Grant
Great store resonably priced, Spoke with Leo great customer service very knowledgeable incredibly helpful! Great work!
7 years ago
User profile - Ryan Scott.
Ryan Scott
Very helpful, let me test different replacement poles in my swag before purchasing the most suitable ones. Great range of equipment at competitive prices.
7 years ago
User profile - Regine Knauerhase.
Regine Knauerhase
Helpful friendly staff. Have a good range of items at reasonable prices
7 years ago
User profile - Mum Raj.
Mum Raj
Happy with the service, friendly n helpful!
7 years ago
User profile - Mervyn Powell.
Mervyn Powell
Excellent range, friendly staff
7 years ago
User profile - Jamie Watson.
Jamie Watson
Sweet camping store!!
7 years ago
User profile - Neil Gaylard.
Neil Gaylard
Awesome. Quality equipment at a cheap price. They have great customer service at there ferntree gully store.
7 years ago
User profile - John Titulaer.
John Titulaer
Very good service
7 years ago
User profile - Lisa Kennedy.
Lisa Kennedy
Leo and the team were very helpful in finding us a tent for the charity rally (mysterybox rally for Cancer Council) we are on in a couple of weeks. Did what they could to find something that suited our needs and size restrictions and helped us with something extra to keep our refreshments cool. Very helpful and will go the extra mile for amyone who walks in the door. Great customer service - go check them out!
7 years ago
User profile - Brett Harris.
Brett Harris
Great service.price and range
7 years ago
User profile - Hasan Tacan.
Hasan Tacan
Excellent products, great service.
7 years ago
User profile - Daniel Mauger.
Daniel Mauger
Great range. Staff are very helpful too.
7 years ago
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