Bud Rooke
8 years ago
I don't write a lot of reviews but feel it's important to express just how impressed I am with this dealership. From management to sales staff including service, I have had great experiences all around. This is my second new truck purcha ... See More
I don't write a lot of reviews but feel it's important to express just how impressed I am with this dealership. From management to sales staff including service, I have had great experiences all around. This is my second new truck purchase from Denham. The first purchase in 2011 was great (no drama, I got a good deal and a good trade in value), and this purchase was even better. I can say for a fact that without the extra leg work of their new salesman John Smits, I never would have been able to arrange getting the truck I wanted. Also Rene and Brent both worked with me to arrange out of province paperwork and delivery, and on top gave me a great trade in value on my current truck. (going in I understood and agreed the trade amount was subject to change some due to market values, and when the new truck would come in 3 months later that amount would have to be adjusted some). So even though the deal was committed to and they knew I was expecting to receive a lower trade in value at delivery, they offered the original trade in amount, no adjustment. That right there speaks volumes to their integrity, it is not just about profit with this dealership, the trust and relationships earned do matter and they get it, that is very rare in this industry and should be acknowledged. I will be back when the time comes, keep up the good work!