Rachael Reich
Exceptional service and extremely responsive! We had encountered water damage at one of our properties during a reno and they were out the next day to remediate the situation! Thanks Randy!
Suzanne Jenack
I would like to thank On the Spot Cleaners for there excellent service in cleaning our carpets prior to selling our home. We had some concerns re first cleaning and we contacted them and the came back twice re different carpets to reclean areas of concern and they looked beautiful when done! I appreciated their willingness to make it right and was very pleased with their customer friendly service!
Rohan Patel
Amazing business, service and customer support. I needed to get my airducts cleaned immediately as I got asthma from cat dander in new apartment I moved in. The customer support team is amazing, quick responses (many other businesses I called for a quote in Rochester area didn’t even bother to get back to me). On the spot were heavily booked when I needed urgent cleaning and they managed to make an early appointment due to cancellation. The mechanic showed up right on time for appointment, was very respectful and got the air ducts cleaned in time. The whole process was extremely smooth and I was prepared for the cleaning. Definitely would recommend this place if you looking to get your air ducts clean.
Ernie Griffin
Highly recommend On the Spot Cleaners. Ross and Joe were very professional and friendly. Our carpets look brand new again.
Joseph Maioli
Model business right here. Communicates effectively, very responsive, and did a great job cleaning our carpets at a reasonable price. No complaints whatsoever!
Muriel Ruppert
Thorough
Prompt
Reasonable cost
Workmanlike job
Nice guy
AB Insulation
We have used OTSC for several projects and they never disappoint! Punctual, professional and very knowledgeable. The results are unremarkable! We trust their opinions & options and will continue to use this company and their expertise!
Terry bowdren
After reading previous reviews, I was fortunate to get Dennis as my technician - and everything everyone else said about him is true! He is very professional, thorough, and committed to quality customer service. I am looking forward to a higher quality of air in my home after this service. I would definitely recommend On the Spot Cleaners in the future.
Becky Lush
Just had an excellent experience with this company from the initial phone call to the end of the service. Denis was very professional and easy to talk with. He even called to say he could come early if it was ok (service companies never come early it feels like usually late). He was even patient with little kids I had in my home even though I tried to keep them out of the way. The before pictures he showed me made me wish we had done this sooner. We will be reccomending this company to friends and family going forward.
Ted Rund Jr
Mitch and his team did an awesome job! Professional and efficient. I look forward to using them again and recommending them to other restaurants!! Thank you!!
Corinne Hillmon
Cleaned house vents and dryer vent. Explained the whole process and were professional and efficient. I have two small kids so I wanted to ensure it was safe for them and everything was going to be clean. I am happy with the service.
Lisa Green
We have had carpets cleaned and dryer vent cleaned by On the Spot and we are very happy with the service. It was easy to schedule and they came on time, with a very nice call beforehand to let us know they would be arriving in 15 minutes. After they cleaned my berber rug in the basement, we woke up the next morning to find rolls and lumps in the carpet. I panicked! I texted Mr. Spurling and he called me back immediately. He assured me that it was only temporary, and he was correct. We were left with clean, fresh smelling carpets that looked great. Will definitely call them the next time we need service.
Josi - Yellow Glass Dish
Our tech Dennis did an excellent job cleaning the ducts! It's amazing what is hiding behind vents!
Susan Papa
The owner, Randy Spurling, is very prompt in responding to phone calls and texts. Which in todays climate, is amazing! The technician, Scott, arrived on time, answered all my questions, was very careful when bringing in all the equipment needed for the job, and cleaned up! I would highly recommend them!!
marchand elec
I have used On the Spot several times. They have a clean record with me.
Ashley Martin
Scott was a dream to work with. ⭐⭐⭐⭐⭐
gina King
They were timely, courteous, made sure they told us what was going to happen every step of the way. When they left, you wouldn’t even had known they were there. They cleaned up every area they went into. I highly recommend On the spot Cleaners to anyone looking to clean their vents and ducts. The price was almost half the competitors! Great job!!!!!
Karen Rector
Randy was great over the phone when calling to request initial service. His team was professional and responsive to all questions and great with confirming the appointment. Scott, the Tech, was very patient, thorough and answered all my questions. Definitely will use again in the future!
Gary Goodman
this company is great ! have used them twice and so awesome job from start to finish !!
Joan Bruno
Everything exceeded my expectations from scheduling carpet cleaning to reasonable quote to the excellent service provided by representative. Will for sure use them again.