Cindy Klatt
Ross did a very nice job....will recomend him for family and friends...thank you again!!!!
Bret Bock
Randy and his team are the absolute best. They've done some amazing work over at the thirsty turtle. They are quite literally on the spot. I would most definitely recommend them!
Barett Stamps
RANDY, STEVE & MITCH ARE THE BEST!!!! IF YOU NEED HOOD CLEANING .....THEY ARE THE TEAM TO CALL
Ted Rund
Randy and his team did an amazing job on my kitchen exhaust hood cleaning!!
I’m already rebooked for my next hood cleaning!!
5 stars!!
Renee DeMars
I recently hired On The Spot Cleaners to clean my carpets and I am extremely satisfied with their service. From the moment I contacted them to schedule an appointment, their customer service was top-notch. They were friendly, professional, and accommodating.
On the day of the appointment, the cleaners arrived on time and were well-prepared. They took the time to assess the condition of my carpets and discuss any specific areas of concern. I appreciated their attention to detail and willingness to address my specific needs.
The cleaning process itself was thorough and efficient. The cleaners used high-quality equipment and products to ensure a deep and effective clean. They were careful with my furniture and took the necessary precautions to protect it during the cleaning process.
After the carpets were cleaned, I was amazed at the results. They looked brand new and the stains and odors that had been lingering for months were completely gone.
Overall, I highly recommend On The Spot Cleaners for their services. Their professionalism, attention to detail, and exceptional results make them stand out from other companies. I will definitely be using their services again in the future.
Christine Gray
A Tom & Mitch were great!
Teri Downs
Mitch and Tom were absolutely excellent today! They were clean, thorough, and they laughedand enjoyed their job while they did it. ! We could not have asked for better service at the Honeoye fish & game club.
Canandaigua Rental Properties LLC
On the Spot Cleaners Inc arrived on time, were very professional, and the tenants feel like they live in an entirely new house. Would highly recommend.
Michael Munger
On The Spot Cleaners has cleaned and maintained our kitchen hood systems for many years at The Heights Restaurant & Banquet Facility. All staff are very professional and knowledgeable. They perform quality work and are great to work with. I recommend them to everyone.
talltrainer
On the Spot is Literally on the Spot. I didn't want to call them on Christmas day so I sent a facebook message. I should have known they'd be checking that too. They had an auto response but then a minute or two later a live response to my note. they came out and dried and cleaned up a nasty water spot from a burst pipe. I'll add a picture below. Sorry they aren't both on the same angle but you can see it's WAY better. Cost WAY less than I thought. Thanks Dennis and Randy and everyone else. They are always there in a pinch and for regular scheduled cleanings.
Stephanie Garvey
My husband and I recently purchased a new furnace. Being fairly a new homeowner, it was brought to our attention that we should have our duct work cleaned. We were given On The Spot Cleaners website from the furnace company. I called after hours and left a voicemail for a follow up phone call. Lindsey texted me within 2 minutes of leaving the voicemail asking if she could call me the next day. First, that was amazing customer service. After talking to Lindsey, we set up an appointment. Alicia showed up to our house, on time, ready to go! Alicia answered every question I had, talk to me about follow-up maintenace, and letting me know how the vents looked. She was amazing, detailed oriented, and 100% awesome! I was looking for a chimney recommendation and she was able to provide that as well.
My family has owned a small mechanic business for over 60 years. I was taught customer service at a very young age, On The Spot Cleaners is just that, 100% all about the customer. We can't thank you all enough and will be seeing you for our next cleaning! Thank you again,
The house built into the hill homeowner,
Steph
dam782
Amazing and great to deal with
Martin kaufman
I usually don’t review businesses I’ve used, but In this case I feel I must. I think this company is great! On the Spot Cleaners is an outstanding business that not only delivers what it promises, they go way beyond that. This is a rare quality today when contracting for anything. From the prompt arrival to the cleanup, the whole experience with On the Spot Cleaners was fantastic. I had my air ducts cleaned and the team was not only very thorough, they were courteous, respectful, and just great to work with. Also, when it’s sometimes next to impossible to get to even speak to a company owner, I had personal and undivided attention from the owner of this company.
Cassandra Elizabeth
The stained carpets in our newly purchased home now look brand new thanks to Dennis at On The Spot Cleaners. I sent an email through their website during the weekend to inquire about scheduling an appointment. I recieved not only a call back the next business day, but an email from an actual human shortly after sending the initial email assuring me my message was recieved and I would get a call during business hours.
We scheduled carpet cleaning for Friday 10/21, but OTSC reached out due to a cancelation and got it done today 10/13! Now we can move in even sooner and enjoy our fresh start on incredibly clean floors. Thank you so much.
Holly DiNardo
They did a great job cleaning all my carpets when I moved into my new house. They were very respectful of my furniture and home. I would highly recommend them.
Rachael Reich
Exceptional service and extremely responsive! We had encountered water damage at one of our properties during a reno and they were out the next day to remediate the situation! Thanks Randy!
Suzanne Jenack
I would like to thank On the Spot Cleaners for there excellent service in cleaning our carpets prior to selling our home. We had some concerns re first cleaning and we contacted them and the came back twice re different carpets to reclean areas of concern and they looked beautiful when done! I appreciated their willingness to make it right and was very pleased with their customer friendly service!
Rohan Patel
Amazing business, service and customer support. I needed to get my airducts cleaned immediately as I got asthma from cat dander in new apartment I moved in. The customer support team is amazing, quick responses (many other businesses I called for a quote in Rochester area didn’t even bother to get back to me). On the spot were heavily booked when I needed urgent cleaning and they managed to make an early appointment due to cancellation. The mechanic showed up right on time for appointment, was very respectful and got the air ducts cleaned in time. The whole process was extremely smooth and I was prepared for the cleaning. Definitely would recommend this place if you looking to get your air ducts clean.
Ernie Griffin
Highly recommend On the Spot Cleaners. Ross and Joe were very professional and friendly. Our carpets look brand new again.
Joseph Maioli
Model business right here. Communicates effectively, very responsive, and did a great job cleaning our carpets at a reasonable price. No complaints whatsoever!