Bill Burns
Arrived on time, very friendly, explained the whole process and the carpets came out awesome.
Jessica Evangelista
On the Spot cleaners is professional, knowledgeable and responsive. We have used On the Spot in the past for carpet cleaning and air duct cleaning. They were our first call when we discovered a potential mold issue. Project manager Steve came out and did a full walk through, patiently listening and answering our questions with knowledge and experience. With our mold fears eased, he went out of his way to explain features on our HVAC system and while doing so, discovered our air filter in rough shape. Without hesitation, he helped us take the old air filter out and install a new one- eliminating potential respiratory issues and increasing efficiency of our system and our air quality! Highly recommend On the Spot Cleaners!
Dillon Towner
Great friendly staff!! Excellent job cleaning our large kitchen exhaust system! 10/10 would recommend!!!
Daryl Howard
Did a great job
Cindy Klatt
Ross did a very nice job....will recomend him for family and friends...thank you again!!!!
Bret Bock
Randy and his team are the absolute best. They've done some amazing work over at the thirsty turtle. They are quite literally on the spot. I would most definitely recommend them!
Barett Stamps
RANDY, STEVE & MITCH ARE THE BEST!!!! IF YOU NEED HOOD CLEANING .....THEY ARE THE TEAM TO CALL
Ted Rund
Randy and his team did an amazing job on my kitchen exhaust hood cleaning!!
I’m already rebooked for my next hood cleaning!!
5 stars!!
Renee DeMars
I recently hired On The Spot Cleaners to clean my carpets and I am extremely satisfied with their service. From the moment I contacted them to schedule an appointment, their customer service was top-notch. They were friendly, professional, and accommodating.
On the day of the appointment, the cleaners arrived on time and were well-prepared. They took the time to assess the condition of my carpets and discuss any specific areas of concern. I appreciated their attention to detail and willingness to address my specific needs.
The cleaning process itself was thorough and efficient. The cleaners used high-quality equipment and products to ensure a deep and effective clean. They were careful with my furniture and took the necessary precautions to protect it during the cleaning process.
After the carpets were cleaned, I was amazed at the results. They looked brand new and the stains and odors that had been lingering for months were completely gone.
Overall, I highly recommend On The Spot Cleaners for their services. Their professionalism, attention to detail, and exceptional results make them stand out from other companies. I will definitely be using their services again in the future.
Christine Gray
A Tom & Mitch were great!
Teri Downs
Mitch and Tom were absolutely excellent today! They were clean, thorough, and they laughedand enjoyed their job while they did it. ! We could not have asked for better service at the Honeoye fish & game club.
Leesa Navarro
Very nice people!! I need the dryer vent cleaned Mitch & Tommy came explained everything showed pics before and after because it was in the attic. Cleaned up after the laundry area was cleaner than before they came!! Thank you so much
Canandaigua Rental Properties LLC
On the Spot Cleaners Inc arrived on time, were very professional, and the tenants feel like they live in an entirely new house. Would highly recommend.
Michael Munger
On The Spot Cleaners has cleaned and maintained our kitchen hood systems for many years at The Heights Restaurant & Banquet Facility. All staff are very professional and knowledgeable. They perform quality work and are great to work with. I recommend them to everyone.
talltrainer
On the Spot is Literally on the Spot. I didn't want to call them on Christmas day so I sent a facebook message. I should have known they'd be checking that too. They had an auto response but then a minute or two later a live response to my note. they came out and dried and cleaned up a nasty water spot from a burst pipe. I'll add a picture below. Sorry they aren't both on the same angle but you can see it's WAY better. Cost WAY less than I thought. Thanks Dennis and Randy and everyone else. They are always there in a pinch and for regular scheduled cleanings.
Stephanie Garvey
My husband and I recently purchased a new furnace. Being fairly a new homeowner, it was brought to our attention that we should have our duct work cleaned. We were given On The Spot Cleaners website from the furnace company. I called after hours and left a voicemail for a follow up phone call. Lindsey texted me within 2 minutes of leaving the voicemail asking if she could call me the next day. First, that was amazing customer service. After talking to Lindsey, we set up an appointment. Alicia showed up to our house, on time, ready to go! Alicia answered every question I had, talk to me about follow-up maintenace, and letting me know how the vents looked. She was amazing, detailed oriented, and 100% awesome! I was looking for a chimney recommendation and she was able to provide that as well.
My family has owned a small mechanic business for over 60 years. I was taught customer service at a very young age, On The Spot Cleaners is just that, 100% all about the customer. We can't thank you all enough and will be seeing you for our next cleaning! Thank you again,
The house built into the hill homeowner,
Steph
dam782
Amazing and great to deal with
Martin kaufman
I usually don’t review businesses I’ve used, but In this case I feel I must. I think this company is great! On the Spot Cleaners is an outstanding business that not only delivers what it promises, they go way beyond that. This is a rare quality today when contracting for anything. From the prompt arrival to the cleanup, the whole experience with On the Spot Cleaners was fantastic. I had my air ducts cleaned and the team was not only very thorough, they were courteous, respectful, and just great to work with. Also, when it’s sometimes next to impossible to get to even speak to a company owner, I had personal and undivided attention from the owner of this company.
Cassandra Elizabeth
The stained carpets in our newly purchased home now look brand new thanks to Dennis at On The Spot Cleaners. I sent an email through their website during the weekend to inquire about scheduling an appointment. I recieved not only a call back the next business day, but an email from an actual human shortly after sending the initial email assuring me my message was recieved and I would get a call during business hours.
We scheduled carpet cleaning for Friday 10/21, but OTSC reached out due to a cancelation and got it done today 10/13! Now we can move in even sooner and enjoy our fresh start on incredibly clean floors. Thank you so much.
Holly DiNardo
They did a great job cleaning all my carpets when I moved into my new house. They were very respectful of my furniture and home. I would highly recommend them.