Patient Reviews
5.0 rating out of 822 reviews
Jason Tjader
Dr Chu and his staff made me feel very comfortable. My LASIK surgery went smoothly. I would highly recommend them.
Monica Brenna
Dr. Chu and my care team at Chu Vision were amazing! Everyone was very friendly and professional. I’m so glad that my eye doctor recommended them to me for cataract surgery. The surgery went well and the results are fantastic!
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Karen Lund
I've been wearing glass since I was 5 years old and they were often referred to as "coke bottle" lens. I didn't qualify for Lasik and knew this prior to seeing Dr. Chu. I was expecting to leave my first visit hearing another NO, we can't help you. Instead of hearing NO Dr. Chu told me YES, we can help, That same day he had a plan and this is what I "heard", they would remove my given lens and give me new ones...that's not all after the lens were in my eyes they could correct the vision after the fact with the light adjustable lens procedure. WHAT? Dr. Chu told me this would be life changing and you know what? He was RIGHT. I can't speak highly enough about everyone at Chu Vision - from the first call with Amy, to the front desk, doctors, surgery staff and Dr. Chu. My experience has been wonderful. Thank YOU.
Teresa Nolander
Susana was quite personable and proficient at the tests she ran on my eyes as part of my annual exam. Dr. Erin Carlson was a warm and caring optometrist who was able to finally give me a name for the symptoms of my particular dry eyes I have been battling for a long time. The first doctor to actually tell me what the condition is that has been affecting my eyes. She was able to offer me hope for achieving comfort for my irritated eyes with a couple of prescriptions as well as suggestions for over the counter drops. I appreciate that she wants to follow up with me after a couple of months to see which medications are being effective and to look at other options, if necessary. So wonderful to have people who have dedicated much of their lives to the study of medicine to help others! I know it has not been without a lot of sacrifice on her part to achieve her level of expertise. THANK YOU!
Linda Chitharanjan
I cannot say enough good things about my experience at Chu Vision Institute. Beyond the thoroughness, professionalism, and excellent communication with Dr. Chu and his staff throughout the process - everyone there was just truly kind and caring. I have had excellent results that have made a significant improvement in my everyday life, and I would recommend Chu Vision to anyone considering Lasik eye surgery.
Chad Schommer
Had a phenomenal experience at Chu Vision for SMILE refractive surgery. Dr. Chu and all the staff are all super welcoming and warm; the interactions were the highlight of the experience. On the day of surgery I showed up like 30 minutes early and I was done and out the door almost before my actual appointment would have started. They are super helpful, incredibly proficient at their jobs, and very caring with detailed instructions and always asking if you have any questions about the surgery, post op care, etc. Can’t say enough good stuff about this place, I highly recommend.
Allen Larson
My surgery was basically pain free and my choice of outcome was met. You get multiple outcome choices to best fit your lifestyle and expectations.
You can tell that the staff gets along and they all work toward the goal of maintaining a professional and helpful atmosphere.
I wish all companies would follow the example they set for their “we are happy to work here” atmosphere and helpful toward customers objectives.
Besides this, they really are excellent at what they do to fix any eye challenges you have.
Krause
I was very apprehensive about having cataract surgery but once I stepped into Chu Vision Institute I began to feel much better. The staff is wonderful! From the scheduling to the day of surgery everyone was so helpful and reassuring. I would definitely recommend them.
Gary Cassida
The entire Chu Vision staff was wonderful!! They ALL get 5 stars. I interacted with many people, and everyone treated me with care, respect, and professionalism in the highest sense of the words. I would VERY HIGHLY recommend Chu Vision Institute for any and all vision care. I had cataract surgery on both eyes at Chu Vision. They were done eight days apart. I'm now 10 days into healing from the second procedure. They are both healing nicely, and I haven't worn glasses in about five days. I'll get a new lens Rx in about three weeks, and will be able to fine tune my vision then. But, to be honest, I can see much better than I thought I would at this point in my recovery. There A LOT of eye drops involved in the healing process. I REALLY don't like drops, and never have, but for better vision, I'll do them. All in all, I could not be more impressed with the staff and facilities of Chu Vision.
Dudley Ryan
Great operation from the front desk all the way to check out! The professionalism and expertise of the CHU team is exceptional.
Judy ADAMS
Took longer than I expected but I received great results. Dr Chu needs to do more time with patients who experience problems to assure them and show them that he cares!
Mandy Klein
I was 20/2000 in one eye! My vision and depth perception were so bad that I was a horrible passenger, my balance was off and I literally couldn’t see anything! I relied on readers that just kept making it worse! No prescription ever worked, I felt hopeless! I went to 5 eye doctor and 5 lasik surgeons and was denied. I gave it one last chance with Chu and they literally have changed my life forever! I can see clearly now! Still healing but I have no glasses and I can see!!! It’s been one of the greatest blessings of my life ❤️❤️❤️. Forever grateful!
hanging with grandma
What an awesome group of people. Everyone was so nice, helpful and knowledgeable. From the moment I pulled up to leaving, everyone said hi and knew my name. Never had to wait long for my appts. Dr chu was so friendly and always had a smile. I got the light adjustable lenses and cant be any happier considering i had a macular hole and had vitrectomy surgery 6 months before. Highly recommend!
Cathy Theisen
Great experience! I felt well informed at every step any very well cared for. The staff listened to me and always asked if I had any questions. I had the basic lenses and my distance vision is excellent. My near vision is getting a bit better than it was right after the 2nd surgery when I was unable to see anything without my readers.
Carla Hines
Thank you, Dr. Chu and your team for a great experience. From the initial contact to the final follow up, I felt like I was in great hands. I am very pleased with my results.
Dan Scislow
Highly recommend this place to anyone thinking about lasik. I was terrified but the entire staff plus Dr. Chu were terrific and made the whole process easy and simple. They also answered any and all questions I had and were able to help me get comfortable with the whole surgery process. The staff were available on the weekend for me after the surgery for the questions and concerns that I had, so it’s nice to know that they are available to answer any and all questions.
Jan Davies
Dr. Chu is an amazing Surgeon. He also has the gift to make each patient feel known. His staff are also amazing. Dr. Heckman is equally gifted in diagnosing the right fit , care and a path to recovery. The nurses, Interns, anesthesiologists, tech, office
support reflect this level of care, competence and great humor. There is the best feeling when you walk in the front door. This creates a rare and heart filling experience. I have only experienced this three times in my 42 years as an art educator. You will be so grateful to experience this yourselves.
Niecie Mock
Everyone at Chu Vision was very helpful and kind and knowledgeable. My surgery was a great success!
Douglas Nickel
From the first time driving up to the door all staff members are friendly, proficient and very professional. With the dedication to your comfort and understanding of their procedures. You are relaxed knowing that you're in good hands of the dotors and nurses Dr. Chu has assembled. Dr. Chu is definitely at the top of his game. He can be proud of the business and staff he has assembled. This staff must be one of the best in the business. Would recommend them to anyone for their eye needs, and I have! From a regular eye assessment to complex eye surgery. Chu Vision is the place to go.
THANK YOU DR. CHU AND ALL THE WONDERFUL STAFF.
roger & gail johnson
Dr Chu’s office is exceptional! The staff is so professional and you know you’re in good hands. They are so organized! Every person does their job with precision.