Patient Reviews

5.0 rating out of 822 reviews

User profile - Chuck Miller.
Chuck Miller
Cataracts in both eyes. Left eye fixed first, right eye 1 week later. SUMMARY: WOW! First eye done. Incredible! I cant believe the difference, I had no idea I have been seeing everything thru a beige lens. The left eye now sees WHITE, but the right eye still saw everything thru a beige filter. I included 2 color squares below – the one on the left is what the left eye saw after surgery, true white. The one on the right is how the right eye saw that same white square & everything else before surgery on it. SURGERY: Surgery took 6 minutes. I was really worried about moving my eye during a critical cut / moment (“oh look, something shiny”), and ruining my eye, but do not worry, they numb both eyes, nothing moves, plus they use an IV, so you are mostly knocked out for it. I vaguely remember seeing flashes of light as they removed left cataract & inserted the new lens, but no issues, no fear, no pain, no problem, just kinda cool. I had a sense it only took 1-2 minutes, they said it was 6. I don't remember the right eye. When I opened my eye with the new lens in the recovery room, WOW! I could not believe the difference! True WHITE, true BLUE. I kept alternating closing right / left eye to compare the difference! WOW!!! Mind blowing! After leaving Chu’s, the left eye saw everything thru thick blueish fog, just vague shapes (don't worry, to be expected, the eye is still dilated). That gradually thinned toward evening and was mostly gone the next day. First day after surgery, the left eye could see as far as right, but was still a little fuzzy (still some dilation) so couldn't read as far away as the right. 2nd day, they were about equal. INSURANCE: Insurance will typically only cover only whatever Medicare covers. (whether you have Medicare or not, Medicare defines what is ‘covered’, and all insurance companies follow their lead). If you have cataracts, its covered (medically necessary). ISSUES: They asked whether or not I wanted to use the laser, at $1,700 per eye. I never got an explanation as to “why?” What would the laser DO? Chu folks said Medicare would not pay for their use of laser, and my eyes didn't warrant using it. My new lens is GREAT with no laser involved. Saved $3,400. OUT OF POCKET COSTS: The images of my eyes showed laser would not be useful, so my total out of pocket cost for cataract surgery, for both eyes was one office co-pay, $15, plus $74 per eye ($148 total, my part of surgery costs). Total OFP: $163. My insurance is Medicare & BCBS supplemental. If you choose multi-focal lens, add $4,000. If you use the laser, add $3,400. TYPES OF REPLACEMENT LENS: - Multi-Focus Lens: For an extra $2,000 per eye, not covered by Medicare or Ins, you can get a single lens that ‘might’ eliminate the need for glasses. Most reviews advise against it, due to performance, halo, etc issues, cost, and you might still need glasses anyway, so why spend $4K? - Single-Focus Lens: You WILL need glasses with single focus lens, but I’ve been using reading glasses for 20 years, so no brainer (just like when I turned 40, and suddenly needed readers). You can choose either good far vision (6 feet), or good close up vision (5 feet and under), and use glasses for the other. TV, driving, golf, looking around a room or out a window, etc are all 6 feet, so I chose to be far sighted, and will use readers or bifocals for up close work, just like before. Plus I question whether opting for close vision up would really handle ALL close up work: threading a needle, reading phone / book / newspaper, computer, etc. Bottom line: WOW, what a difference. Both eyes are now done and both are way better than before. I used to need 200 readers to see my 60 inch TV & to drive, and 300 for computer. Now I only use 175 readers for reading and for computer, and don't need glasses for anything else. No pain, quick recovery, & immediate benefit / improvement. What’s not to like?! How can instantly improving your vision not be the top of your To-Do list?! Dr Chu and staff were all pros, very supportive and did a great job. Definitely 5-stars!
7 years ago
Review photo
User profile - Bill Weller.
Bill Weller
I had lasic done in 2000 and have no need for glasses ever since. Very happy with the results.
7 years ago
User profile - Randy Steen.
Randy Steen
Excellent experience! Highly recommend to use this clinic.
7 years ago
User profile - Joan Selberg.
Joan Selberg
Chu Vision Institute is wonderful and I am going back for all my future eyecare needs. The reception area is warm and inviting with lots of hot coffee, water and friendly staff. The nurses and doctors I saw respected my time, explained everything in detail and made me feel like a valued customer and patient.
7 years ago
User profile - Anne.
Anne
If there were 10 stars, that's what I'd give Dr. Chu and his team!
7 years ago
User profile - joni reichert.
joni reichert
Chu Vision is an excellent place to go. I was early and they took me a head of schedule. All of the technicians I saw were friendly and helpful. Dr. Harrie did a great job explaining things to me. I love going there for my eye exams. Thank you.
7 years ago
User profile - Peggy Mittelsteadt.
Peggy Mittelsteadt
Always caring and professional.
7 years ago
User profile - T.J. Koziol.
T.J. Koziol
Phenominal experience. Friendly and helpful staff, fantastic results. Highly reccomend!
8 years ago
User profile - Dr. Katie Corazzo.
Dr. Katie Corazzo
I had the Smile technique (lasik) done almost 2 weeks ago and am so happy I did. I have been very impressed with the care I have received and have the utmost respect for Dr. Chu. I can't imagine going anywhere else. I would highly recommend them to anyone looking to have a fantastic lasik experience. I really felt like their only patient.
8 years ago
User profile - shirley ditlevson.
shirley ditlevson
Everyone at the Institute is very warm and welcoming and extremely professional. They explain each procedure with patience and great knowledge.
8 years ago
User profile - Jim Olson.
Jim Olson
Excellent service with a smile
8 years ago
User profile - Dennis Havlicek.
Dennis Havlicek
I am thrilled to say that after wearing glasses or contacts for 61 years, I am now able to see 20/20 without correction!!! Thanks to Dr. Chu at the Chu Vision Institute and all the wonderful nurses, optometrists, and staff for my successful cataract surgery with crystalens. I needed a little tweaking of laser in one eye, but it has turned out great. What a joy to be able to see when I'm swimming! I still reach for my glasses each morning, but what a good feeling when I remember I don't need them. I will always remember the wonderful way I have been treated by Dr. Chu and his staff. Lynn Havlicek
8 years ago
User profile - Chris Kester.
Chris Kester
With Dr. Chu I felt like my well being is priority #1 for him and that has just simply never been the case in my experience at any other eye clinic.
8 years ago
User profile - James Peterson.
James Peterson
My wife (Judith) had cataract surgery in both eyes about four years ago with very positive results. I am preparing for my surgery in the coming months. Your staff is the most professional i have ever worked with. I look forward to my next visit. Jim Peterson.
8 years ago
User profile - Carolyn Ring.
Carolyn Ring
I had LASIK at Chu Vision and my experience was amazing. Everyone made me feel comfortable and they were very informative on the process. I am so excited to be seeing 20/20 and would definitely recommend LASIK at Chu Vision to anyone!!
8 years ago
User profile - Jolene Behnke.
Jolene Behnke
When you choose a surgeon to cut into your eyeballs, you want it to be the very best and most experienced. I'll be honest - I was scared about cataract surgery. But from start to finish I felt like I was in the best of hands at this very well-run operation. The entire team was very caring and kind and you could tell they liked working here. The process was easy and painless and I am very pleased with my results. THIS is the place to go if you are facing such a procedure. Thank you Dr Chu and team.
9 years ago
User profile - Eugene Jensen.
Eugene Jensen
Exceptional service, exceptional staff, exceptional results! Dr. Ralph Chu has a state of the art facility in Bloomington providing the type of care that I wish all clinics would emulate. From the front desk to the clinical staff and business office, the culture of respect and caring is striking. At your consultation visit you are given a folder of information that is carefully explained to you, and all surgical and post-surgical follow-up appointments are made at that time. As a patient, I never wondered what it would cost, how it would feel, what to expect after surgery, or when to follow-up. Amazing! Dr. Chu is the only one to trust with your eyes, and his clinic staff will make you glad that you chose him.
10 years ago
User profile - Jan Stone.
Jan Stone
Dr. Chu removed cataracts from both of my eyes 2 years ago and that was an amazing experience. People said I would be surprised at how white things would get and boy was that true!! After the first surgery, I couldn't wait for the second one! When I went back for my 1 year checkup, they asked how my eyes were doing. I told them my vision was blurry after working on the computer all day. The nurse explained that the film that was around the lens sometimes gets wrinkled and the light would get distorted when it hit that. They suggested the YAG procedure that would break up that film to get rid of the blurry vision. I just had my second eye done today and I am SO amazed at how well I see now!! The procedure only took 2 minutes and I walked out with 20/20 vision!! No more glasses for me!! I would suggest this to anyone having any issues after cataract surgery!!
10 years ago
User profile - Chris Lyon.
Chris Lyon
As an active professional I needed the flexibility in their services and the high touch care the Chu Vision Institute offers. I relied on the staffs knowledge of the procedure (PRK) and went to the best in the Midwest. Dr. Chu's experience and advise really outlined the differentiators of eye care which in today's world can be confusing. I knew I wanted to get rid of my contacts and glasses, but wanted the right procedure done by the right person - as you only have one set of eyes! Thank you Team Chu, I now have 20/20 vision and can enjoy life in a much more fulfilling way.
10 years ago
User profile - dan pitts.
dan pitts
I had an eye condition for 4-5 months before I went into Chu Vision, was nervous it was going to be a big deal to correct. After my first meeting I was told it would be no problem and after an hour appointment I haven't had to deal with it since. Everyone, from the nurses to the doctors, I encountered were knowledgeable, confident, friendly and compassionate. If I have another eye issue I know where I'm going.
10 years ago
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