Goddard Veterinary Group Acton-Acton

4.4 rating out of 148 reviews

User profile - Abi Barber.
Abi Barber
First trip to the vet today with our rescue kitten and they couldn’t have been better. Covid precautions are excellent and the staff were really helpful and answered all my questions fully. They were absolutely lovely with our kitten too - I feel like we’re in safe and caring hands here.
4 years ago
User profile - Abdul Rehman Nur.
Abdul Rehman Nur
Loving place and people
4 years ago
User profile - Mei Segev.
Mei Segev
I do not recommend them! Deeply disappointed at Goddard About 2 years ago our 8 years old dog became dehydrated and she fainted. I took her to the emergency and straight away she recovered. After this event we took her to a regular check up in Goddard and they diagnosed her with grade 3 of heart murmur and told us she needs to get a ultrasound straight away. We booked the ultrasound and they told us she got a grade 3 murmur and a heart disease with no more explanation. Since then they told me I need to give her twice a day half of the medication Vet Medin and I have been giving her for 2 years now. We stopped taking her for long walks as her heart rate was very high and also almost every day she felt really bad and stomach problems at home and always had something going on as in like she feels really bad all the time and very anxious with her head low and suffering from something, dur to so many problems I took her almost every single month for check ups and sometimes even more. A couple of month ago I went for a walk with her and she had a blood in her stool, a lot came like a jelly blood - i called Goddard and they told me to put a bandaid on her butt - which is ridiculous. that night i took her to the emergency in a different vet (not Goddard) and they said she is totally fine and had no problems in her blood samples. But! Her heart murmur is strong grade 4 or even close to 5 - I was shocked and they told me I need to do an ultrasound again as it is very bad. Obviously I went and booked the ultrasound straight away, we had the appointment for the ultrasound at a specialist which I would recommend massively - they did an ultrasound, took pictures of the heart and they said there was a little bit of the murmur but it is not required to take any medication... Basically she got a heart murmur stage B1 which is a potential for a heart disease but not yet developed and she Does NOT need ANY medication whatsoever. I felt really bad poisoning her all this time with heart disease medication which made her worse. The bottom line is - THEY ARE TRYING TO PUSH YOU TO BUY THESE MEDICATION FOR SALES REASONS. (This is what the specialist told me) and a lot of patients been given those medication and they don't really need it. Since I stopped giving her the Vet Medin she is feeling amazing everyday. Her strong heart beat disappeared, no stomach problems, no low head and anxiety. She is a different dog. Please go to a specialist and a vet you trust, because no body really cares about your pet as you are as you do. Don't trust they're pretty smiles and words When it comes to your loved ones you should be careful and also on your wallet. - I hope i can save other people and pets by writing this comment.
4 years ago
User profile - Peter Goddard.
Peter Goddard
Excellent service and extremely helpful staff
4 years ago
User profile - Diane Shipp.
Diane Shipp
very pleasant staff and waited outside while pet was taken in for treatment.
4 years ago
User profile - Jessica Gemei.
Jessica Gemei
Really caring and understanding vets.
4 years ago
User profile - Rozzy P.
Rozzy P
Lovely vets and reception staff, I spoke to Margaret today and on top of being very helpful she showed genuine concern for my well being as well as my pets, I felt very well looked after, thank you.
4 years ago
User profile - NotBad455.
NotBad455
The service my Cat and myself received was excellent.
5 years ago
User profile - Dianna Zveryuk.
Dianna Zveryuk
Very professional friendly staff helped in at a very hard time for my family as my father passed away and we couldn't find a home for his cat. Helped rehome his cat and were very understanding and extremly helpful.
5 years ago
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