This was our first time using First Discount Travel. We had originally tried to use an agency that a friend had recommended but we were disappointed in their lack of communication, recommendations and follow up. It was almost as if they ... See More
This was our first time using First Discount Travel. We had originally tried to use an agency that a friend had recommended but we were disappointed in their lack of communication, recommendations and follow up. It was almost as if they DIDN’T want to work with us. My husband did a quick search of travel agencies nearby and called FDT. Candice answered the phone and immediately handled all of our needs. We discussed our parameters - cost, dates, likes, dislikes, etc. - and within a couple of hours she emailed over 7 or 8 viable recommendations. We ended up choosing Xcaret Arte, which was a fabulous, funky and amazing resort. We could not have been happier with the accommodations, staff, food, resort, activities, etc. I wrote a very detailed review on TripAdvisor and will share here, if anyone is interested. Prior to our trip, Candice was in contact, reminding us of everything we’d need. This resort also requires reservations at some of the restaurants, which is much easier handled prior to arrival. Candice handled all of these. We also were assured that FDT would be available the entire time we were away, to help us with any questions or problems that might arise. None did, but it was a nice added layer of comfort for us. Couldn’t recommend Candice at FDT, or Xcaret Arte more! Happy Travels!
2 years ago