Hank was always available to answer questions and guide us through the process of selling our home. He was courteous, friendly, and a pleasure to work. I appreciated his prompt replies to questions and concerns when corresponding through email and phone. He accurately assessed the market and we were able to sell our home for more than the listed sale price. He also had important recommendations when working out the details of our sale contract, which we would have not known about otherwise. It was also very convenient to be able to use docusign in order to complete contract agreements and amendments since we were already out of town. I would recommend using Hank as either a buyers agent or a sellers agent.