Rich B
Working with Ruby Black at Volvo of Rochester has been an unparalleled experience. After purchasing from three different Volvo dealerships in Upstate NY, I can confidently say this experience deserves an 11/10. Despite being over an hour away from the vehicle, Ruby made the buying process seamless. She went above and beyond by providing detailed videos of the vehicle, showcasing both the interior and exterior, and keeping me informed of any minor details I needed to know. When I picked up my XC90, the process was incredibly smooth, and despite my tight timeline, they had me in and out in under an hour. I'll definitely be returning for future purchases!