Sarah Rake Britton
Alexandria was great to work with to get me into the XC 90 I love!
R L
Great service! So easy to work with for all aspects of the visit.
A B
Nick & Jim in the service department are helpful, knowledgeable & have great communication-both are true assets to the dealership. Nick was extremely helpful and was able to go above and beyond to fix a problem that Northtown Volvo fell short on.
Joan Eckert
Always timely and friendly. I am always able to get a loner car and carry on with my
Kirk Simpson
Paul kept me informed as to the progress of the work being done on my car. The repairs were completed in a timely fashion and the car looked and ran great when I got it back.
Justin Weis
These guys and gals are top notch. Knocking customer service out of the park. Whether waiting or dropping off. I've had all my C40 service here (never a problem, just routine stuff) and it continues to be and it continues to be a great car / awesome experience
Nathan Ulery
The entire team at Volvo Cars Rochester was great to work with and I would absolutely recommend this dealership. I was an out-of-state buyer and yet I felt like I built a personal relationship with Alexandra and Joseph as we talked and texted regularly to make sure all my questions were answered and everything went as expected. This was the easiest and most pleasant vehicle purchase of my life — even as they had the difficult job of finding me a V60 Recharge Polestar Edition which is not an easy task. Thank you to the entire Volvo Cars Rochester Team!!
Judy King
I love how Volvo cares about their customers. They make it easy to get your vehicle fixed or serviced. Thank you Volvo keep up the great service
George Dardess
A helpful visit today to check a possible battery issue, follow-up to a yearly service in January. Paul in service quickly resolved the issue, and I was glad while I waited to bump into Hector, who does client ferrying service. It was like meeting an old friend!
George Dardess
A very comfortable, friendly visit. This was a battery check after a previous full service. Phil graciously handled the request, reported back after an hour, said the battery was OK and sent me on my way— with no payment needed. I bumped into Hector, who does taxi service for Volvo, and a wonderful heart to heart talk about family. I felt very much at home, once again.