Louise Laiacona
I had a great experience with Volvo and their staff. They were very helpful.
Adam Burgos
I was in search of a new vehicle and came across the updated 2025 Volvo XC90. I have owned one in the past and wanted to revisit the model. In my experience, Volvo has maintained an elevated standard of quality and safety in its vehicles.
My review this afternoon is for the service I received from the brand specialist, Alexandria Erickson. From the moment we walked in Alexandria made us feel comfortable and welcomed. With her knowledge about the Volvo XC90 she was able answered any questions that my wife and I would have. From our conversation, Alexandria, was able to build and locate a vehicle for us rather quickly. She was able to confidently answer questions and review our newley built vehicle options with us quite easily. Her degree of friendliness and professionalism for exceeded my expectations.
I purchased the Volvo XC90 2025.5 B6 denim blue and couldn’t be happier! I’ve had it for a little over a week and still finding my way around. Let me just say in a word, perfect! Im extremely happy with my purchase. From the multi functioning heated and cooled driver seat, the new info entertainment center, to the overall quietness and feel of the vehicle, I can’t find a disappointing feature. The overall drivability has been a pleasure without complaints.
I would highly recommend visiting Volvo cars Rochester and requesting Alexandria as your brand ambassador to help you purchase your next Volvo! Thank you again.
A very satisfied customer!
Richard
Knowledgable, helpful, kind and caring experience with Sierra at Volvo Cars Rochester! Thank you
Julie Forward
Just picked up my second Volvo xc40 yesterday. Ruby Black was wonderful to work with as always and Joe Monkelbaan helped get me to a payment price that worked great for me. Whenever I am in for any required maintenance (once a year) they always remember who I am and stop to say hello. The customer service is stellar!!
Nicholas Purcell
We had a fantastic experience at Volvo Cars of Rochester! After visiting several dealerships, this was the only one where we felt truly listened to and never pressured. Bryon and the team took the time to understand what we were looking for and helped us find the perfect XC60 (which is an amazing car quick, comfortable, and luxurious). We couldn’t be happier with it! Bryon kept us updated as it became available for a test drive and delivery, making the whole process smooth and stress-free. Everyone at the dealership was friendly, knowledgeable, and clearly passionate about what they do. We felt completely confident buying here and appreciated the honest, no-pressure environment. Highly recommend!
Michael Green
Bryon made everything so easy. LOVE my new V60 and the entire buying experience
GWU TV
Had a Great time Bryon was very helpful and explained everything in full detail ‼️ I walked away feeling confident in my purchase. The Volvo Team is full of great and Honest people. You want a Volvo don’t look anywhere else ‼️
dennisdurocher
A Long time ago I learned about 'Lagniappe', ... A little something extra. I get it every time I go to Rochester Volvo.
sharon Simpson
The staff were super helpful and extremely friendly. Great cars reasonable price for the Volvo xc60 I purchased. I highly recommend Volvo of Rochester.
Penelope Wu
We recently purchased a used car from Volvo Cars Rochester, and the experience was excellent from start to finish. Bryon was incredibly patient with us throughout the process, answering all our questions and making sure we felt comfortable every step of the way. We never felt rushed or pressured, and they went above and beyond to provide great service. It was clear they truly care about their customers. Highly recommend if you're looking for an stress-free and professional car-buying experience!