Excellent practice. Have taken great care of my cat, Archer, since we moved to the area nearly 2 years ago. The vet I have dealt with is very personable and professional. I don't know if it's called "bedside manner" in relation to veterinarians but this vet's bedside manner is top notch. Staff at reception all also very friendly and helpful. I've recommended to numerous people. I know my sister and her husband now bring their dachshunds from much farther afield as they found this vet to be far superior to the practices closer to their home in forest gate.