I recently had my garage floor coated by Encore, and while the process didn’t start out perfectly, their incredible customer service and commitment to quality completely won me over.
My garage floor was in rough shape to begin with, and unfortunately, the initial results weren’t what I expected or was told they would be. I’m not the type to complain, but I was disappointed with how it turned out. However, when I voiced my concerns, Encore responded immediately—scheduling a return visit at my convenience and making things right without any hassle.
The team went above and beyond to ensure the finished product was flawless. Not only did they fix the issues, but they did so with professionalism, friendliness, and a level of care that’s rare to find these days. From the scheduling staff to the technician who assessed the problem and the expert who performed the work, everyone was courteous, professional, and truly dedicated to customer satisfaction.
I’m beyond happy with the final results, and I’m even more impressed that a company like Encore still exists—one that prioritizes quality and customer service over profit. If I could give them a 6 stars rating I absolutely would.
If you’re looking for a concrete coating company that stands behind their work and treats customers with respect, Encore is the clear choice. Highly recommended!
A Service & Outstanding Results!