I received several emails, text messages and phone calls prior to my service reminding me of the process. Installers were a bit late due to another call, but were still able to complete the install in the allotted time. The install was in late November, so I was worried about the drying process, but we got lucky with the weather and everything dried within 4 days. So far, so good, but we’ve only had the completed floor for one week.